FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Associate Director, Patient Services and Distribution Case Management
BeOne Medicines. Support the myBeOne Patient Support Program and specialty pharmacy distribution network .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient support program management, reimbursement processes, and stakeholder communication within the pharmaceutical industry. Proficient in navigating complex healthcare environments to ensure patient access to therapy and compliance.
Highest-signal resume keywords
Patient Support Program ManagementReimbursement ExperiencePayer Coverage Policy InterpretationCross Functional CollaborationStrong Verbal And Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmaceutical Industry ExperienceOral Oncolytic SupportData Entry SkillsMedical Terminology KnowledgeAnalytical Skills
Soft Skills
Problem SolvingAttention To DetailMultitaskingCommunication Management
Tools & Technologies
Internal Database ManagementData Analytics Tools
Industry Keywords
Specialty Pharmacy OperationsHealthcare Provider CommunicationPatient CompliancePHI Information HandlingDistribution Network
About the role
Key responsibilities & impact- Support the myBeOne Patient Support Program and specialty pharmacy distribution network
- Educate and update internal and external stakeholders on the myBeOne Patient Support Program and Specialty Pharmacy/Distribution Network
- Interpret stakeholder needs and provide well-informed answers
- Work with myBeOne Oncology Nurse Advocates and Specialty Pharmacies to manage steps required for patients to gain access to therapy
- Assist with maintaining relationships with patients and physicians to ensure ongoing therapy compliance and obtain missing information
- Conduct in-person and virtual myBeOne/Distribution presentations to healthcare provider offices
- Communicate with patients, caregivers, and HCPs throughout the patient journey to reduce or remove barriers to therapy access
- Review active patient cases and internal database statuses
- Facilitate calls with myBeOne, Corporate Account Directors, Field Account Managers, and Specialty Pharmacy Partners
- Triage, troubleshoot, and resolve reimbursement issues including step-edits, prior authorizations, denials, appeals, and re-authorizations
- Liaise between healthcare provider offices/internal customers and myBeOne Support Program/Specialty Pharmacies regarding delays, status updates, and escalations
- Partner with Commercial Operations and Data Analytics to identify data issues and assess trends
- Present patient support program offerings and distribution model overviews to HCP stakeholders
- Ensure missing patient information does not obstruct therapy initiation
- Serve as primary contact for Oncology Nurse Advocates regarding unsuccessful information retrieval or therapy delays
- Report to the Director of Patient Services and Distribution Case Management
- Support the Great Lakes/Northeast territory
Requirements
What you’ll need- Bachelor’s degree required
- BS Degree with 5+ years’ experience in the pharmaceutical industry (Patient Services, Vendor Management, Specialty Pharmacy Operations)
- Experience supporting oral oncolytic via multiple distribution channels
- Prior reimbursement experience with the ability to research, resolve, and communicate complex case/reimbursement scenarios
- Experience understanding benefits, access, and coverage from health insurance carriers
- Proficiency in payer coverage policy interpretation (commercial and government)
- Ability to multitask, prioritize, problem solve and manage communication across multiple geographies and time zones
- Cross functional collaboration to foster case resolution and case pull through
- Strong verbal and written communication skills
- Ability to handle sensitive PHI information
- Strong attention to detail, analytical, investigation and critical thinking skills
- Ability to navigate missing information with HCP’s, Patients, myBeiGene, and Specialty Pharmacies
- Ability to work various shifts from 8-8 EST based on business need
- Strong data entry skills
- Knowledge of medical terminology
- Computer proficiency
- Willingness to travel 25%
Benefits
Comp & perks- Annual bonus plan for non-commercial roles
- Incentive compensation plan for commercial roles
- Discretionary equity awards
- Employee Stock Purchase Plan
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness