Director, Medical Digital Solutions

BeOne Medicines

. Scale HCP-facing medical technology and workflow solutions and digital enablement capabilities across US Field Medical teams .

Posted 10/16/2026full-timeRemote • United StatesLead💰 $192,100 - $252,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in scaling medical technology solutions and optimizing CRM platforms, with a strong focus on leveraging AI insights for HCP engagement. Proven ability to collaborate across teams to drive adoption and ensure compliance with industry standards.

Highest-signal resume keywords

Next Best Action Process DevelopmentAI Application DeploymentSalesforce Health Cloud FamiliarityKPI Design and Performance ReportingMedical Compliance Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data LiteracyAnalytical SkillsDigital Method ImplementationMedical Insight GenerationChange ManagementBusiness Requirement DevelopmentOmnichannel Content PlanningPrompt-Based WorkflowsPerformance Metrics DesignField Medical Operations

Soft Skills

Exceptional Communication SkillsCollaborationLeadership

Tools & Technologies

CRM PlatformsAI Governance FrameworksVeevaDigital ToolsEmerging Technologies

Certifications & Qualifications

Bachelor's Degree in Health ScienceAdvanced Degree in Health/Life Science or Business

Industry Keywords

HealthcarePharmaceuticalField MedicalMedical AffairsCompliance Requirements

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Scale HCP-facing medical technology and workflow solutions and digital enablement capabilities across US Field Medical teams
Develop and optimize Next Best Action-type prompts for US Field Medical
Define medical requirements for a next-generation CRM platform
Represent US Medical in business requirements, adoption, utilization, and value realization of digital tools, platforms, and workflows
Partner with IT to identify novel technologies and define business requirements for applications and platforms
Connect US Medical leadership, HCP-facing medical teams, omnichannel/content/training colleagues, and systems/platform teams
Leverage AI insights to improve tailored HCP engagement plans
Represent FME in CRM platform strategy, prioritization, governance, deployment, and adoption
Optimize systems for medical insights, account and HCP plans, HCP identification/profiling, and activity monitoring
Analyze medical content and omnichannel engagement metrics and provide actionable recommendations
Evaluate and implement digital methods to assess medical impact and identify engagement opportunities and training needs
Monitor AI and emerging technology trends and align system priorities with field needs
Represent FME in steering committees, AI governance forums, and technology working groups
Develop implementation playbooks, communication strategies, training rollouts, and feedback loops
Define and report adoption, utilization, proficiency, satisfaction, and readiness metrics
Ensure medical systems and AI applications meet Medical, Legal, Compliance, and Privacy requirements
Maintain data integrity, manage access controls, and support audit readiness

Requirements

What you’ll need

Bachelor's degree in a health science, life science, or business/digital/technology field required
10+ years' experience required with a bachelor's degree
Advanced degree in health/life science and/or relevant technology or business field, such as MBA with 7+ years' experience, preferred
Prior experience in a field-based Medical, MSL, or Field Medical Excellence / Medical Operations role preferred
Demonstrated ability in recently launching a Next Best Action-type process for Medical, leveraging AI-based insights
Proven success partnering with IT as a medical voice in CRM design and business requirement development
Experience defining use cases and deploying AI applications in a healthcare, pharmaceutical, or field medical context
Familiarity with generative AI tools, prompt-based workflows, or AI governance frameworks
Familiarity with Salesforce Health Cloud / Life Sciences Cloud / Veeva and similar platforms
Exceptional communication skills for translating technical, systems, and AI information for field colleagues and senior leadership
Strong analytical and data literacy skills
Experience with KPI design, dashboard development, and performance reporting
Track record of driving adoption and change management for digital or technology solutions across Medical Affairs functions
Experience partnering with Medical Content and Communication teams on content strategy, performance metrics, or omnichannel content planning
Experience coordinating or leading medical insight-generation and reporting frameworks
Experience implementing methods for assessing medical impact
Understanding of pharmaceutical industry compliance requirements relevant to field medical operations
Ability to travel up to 20% (US) for field engagement, leadership meetings, and cross-functional collaboration

Benefits

Comp & perks

Annual bonus plan eligibility for non-commercial roles
Discretionary equity awards
Employee Stock Purchase Plan
Medical insurance
Dental insurance
Vision insurance
401(k)
FSA/HSA
Life insurance
Paid Time Off
Wellness program
Remote work arrangement
Ability to travel up to 20% (US)