Senior Manager, Global Digital & Technology System Ownership

BeOne Medicines

. Execute the system ownership model for Global Patient Safety’s externally developed platforms .

Posted 10/8/2026full-timeRemote • United StatesSenior💰 $136,900 - $181,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing business-critical platforms, including configuration, implementation, and operational controls, while ensuring compliance with GxP and 21 CFR Part 11 standards. Proven ability to lead cross-functional teams and coordinate vendor resources in complex operating environments.

Highest-signal resume keywords

Platform ManagementGxP ComplianceIncident ManagementAgile MethodologiesLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Configuration ManagementImplementation PlanningOperational ControlsIncident ManagementSafety Case ProcessingSignal Detection SystemsChange ControlAudit Trail ReviewVulnerability RemediationAccess Workflows

Soft Skills

Strong Communication SkillsCross-Functional CollaborationProblem-Solving

Tools & Technologies

Single Sign-OnIdentity and Access ManagementITILAgileScrumKanban

Industry Keywords

PharmaceuticalBiotechnologyMedical DeviceRegulated HealthcareDigital Technology

About the role

Key responsibilities & impact

Execute the system ownership model for Global Patient Safety’s externally developed platforms
Maintain system governance routines, decision logs, ownership records, operating controls, documentation standards, and cross-functional action tracking
Serve as the primary operational escalation point for assigned platforms
Lead technical configuration, platform implementation, upgrade readiness, integration changes, environment preparation, testing support, release execution, and post-release stabilization
Manage dependencies, risks, communications, cutover activities, vendor deliverables, and stabilization actions
Manage system lifecycle activities including onboarding, capability expansion, roadmap maintenance, technical debt reduction, modernization, retirement, and transition planning
Convert business, platform, technical, and compliance needs into roadmap items and prioritized delivery plans
Own validated-system operations, including user access workflows, role governance, audit trail review, periodic review, security checks, evidence collection, and remediation tracking
Create and maintain system ownership artifacts, configuration records, technical operating procedures, access SOPs, support playbooks, and other documentation
Coordinate SOP creation, review, approval, training impacts, evidence readiness, and audit response activities
Coordinate patch planning, vulnerability remediation, certificate renewals, single sign-on, identity and access dependencies, and security prioritization
Develop annual operating plan inputs and manage vendor performance, service reviews, renewals, deliverables, and contract inputs
Lead operational response for incidents, recurring problems, integration failures, access issues, service disruptions, security events, and vendor delivery issues
Coordinate root-cause analysis, corrective and preventive actions, communications, service restoration, risk documentation, escalation, and status reporting
Represent system ownership priorities in governance forums with R&D, Enterprise IT, Information Security, Quality, Finance, Procurement, and vendors
Lead and coach system owners, administrators, contractors, and matrixed partners
Contribute to portfolio transparency, prioritization, audit and inspection readiness, operational metrics, and continuous improvement

Requirements

What you’ll need

7+ years of professional experience in digital, technology, information systems, R&D technology, application operations, systems engineering, or related areas
Pharmaceutical, biotechnology, medical device, or regulated healthcare experience strongly preferred
4+ years of progressive leadership or management experience coordinating technical teams, matrixed partners, vendor resources, and cross-functional delivery across global or complex operating environments
Experience owning or managing business-critical platforms, including configuration, implementation, integrations, release and upgrade planning, access workflows, documentation, operational controls, incident management, and production support
Strong working knowledge and hands-on experience managing safety case processing platforms, case intake systems, signal detection systems, safety data marts, and reports
Strong working knowledge of GxP, 21 CFR Part 11, computer systems validation, change control, audit trail review, periodic review, SOP governance, inspection readiness, and regulated system operations
Ability to partner with Enterprise IT, Information Security, Quality, Finance, Procurement, Legal, vendors, business process owners, and global R&D stakeholders
Experience with single sign-on, identity and access management, patching, certificates, vulnerability remediation, incident and problem management, vendor service management, and platform support processes
Strong written and verbal communication skills, including explaining technical risk, operational health, roadmap tradeoffs, incident status, and investment needs to senior stakeholders
Proficiency in Agile, Scrum, Kanban, Lean, ITIL, or similar project, product, and operational delivery methods
Bachelor or above
Some travel expected as part of assigned duties

Benefits

Comp & perks

Annual bonus plan eligibility for non-commercial roles
Discretionary equity awards
Employee Stock Purchase Plan
Medical insurance
Dental insurance
Vision insurance
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness benefits
Equal opportunity employer
Reasonable accommodation for applicants with disabilities