Educational Technology Experience Analyst

Bernoulli Educação

. Manage registrations and access for partner schools on educational platforms .

Posted 11/12/2026full-timeBelo Horizonte • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing registrations and access on educational platforms while ensuring compliance and operational efficiency. Proficient in delivering virtual training sessions and providing technical support to enhance user experience.

Highest-signal resume keywords

Registration ManagementOperational Process MonitoringVirtual Training DeliveryTechnical SupportTutorial Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Access ManagementProfile MonitoringDigital Platform ManagementProcess ValidationTechnical Ticket LoggingIncident TrackingResource ManagementCompliance MonitoringSupport Ticket ManagementInstructional Material Preparation

Soft Skills

Problem SolvingCustomer ServiceCommunicationCollaborationAdaptability

Industry Keywords

Educational PlatformsPractice TestsAssessment ManagementDigital MaterialsContinuous Improvement

About the role

Key responsibilities & impact

Manage registrations and access for partner schools on educational platforms
Monitor contracted profiles, products, and resources, identifying and tracking inconsistencies
Register applications and schools participating in practice tests and assessments
Validate information, monitor processes, and ensure compliance with schedules
Plan and deliver remote training sessions and guidance
Manage access keys for digital materials according to contracted products
Develop and update tutorials, manuals, and support materials
Respond to, guide, resolve, and follow up on technical and operational requests from internal and external customers
Manage support tickets, incidents, and improvement suggestions together with the responsible teams
Contribute to the continuous improvement of processes and systems

Requirements

What you’ll need

Manage and monitor registrations, profiles, and access on educational platforms
Execute and monitor operational processes for practice tests and assessments on digital platforms
Plan and deliver virtual training sessions and guidance for internal and external audiences
Register, configure, activate, and monitor access keys for digital materials
Prepare, review, and update tutorials, manuals, and instructional materials
Provide technical and operational support through official digital channels
Log, analyze, track, and validate technical support tickets, incidents, and improvement suggestions
No formal education, minimum experience, certification, or language requirements are explicitly specified

Benefits

Comp & perks

Health insurance
Dental insurance
Life insurance
Meal and food allowance on the same card
Breakfast or afternoon snack at physical locations
Transportation allowance
TotalPass and Wellhub (access to gyms and wellness services)
Birthday day off
Corporate University
Support program for expectant parents
Psychological, legal, financial, and social guidance program
Wedding gift
Duo Gourmet
Bernoulli Benefits Club: access to a network of partnerships offering discounts on undergraduate and graduate programs, electricity bills, language courses, and much more for you and your family
Mothers working in a hybrid arrangement receive 100% remote work from the sixth month of pregnancy until the child turns one
Fathers working in a hybrid arrangement receive 100% remote work from the child’s birth until the child turns six months old