Enterprise Client Executive

Bertelsmann SE & Co. KGaA

. Proactively manage designated accounts throughout the client lifecycle stages of adopt, engage, expand, and retain .

Posted 9/23/2026full-timeMorrisville • North Carolina • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Account Management within the healthcare market, focusing on client relationship management, consultative selling, and exceeding sales quotas in SaaS environments. Proven ability to analyze customer objectives and integrate them into effective sales strategies while maintaining high levels of client satisfaction.

Highest-signal resume keywords

Account ManagementSaaS SalesClient Relationship ManagementConsultative SellingHealthcare Market Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Quota ExceedingSales Tool ManagementBusiness AcumenClient Strategy AlignmentLead-Generation Campaigns

Soft Skills

AdaptabilityCommunicationProblem Solving

Certifications & Qualifications

Bachelor’s Degree in Business or Healthcare Field

Industry Keywords

HealthcareClient Lifecycle ManagementCustomer SatisfactionNetworkingMarketing Programs

About the role

Key responsibilities & impact

Proactively manage designated accounts throughout the client lifecycle stages of adopt, engage, expand, and retain
Serve as the main point of contact for largest and highest-value clients regarding retention, growth, and expansion opportunities
Analyze each customer’s key objectives and integrate them into sales approaches or suggested products
Apply product knowledge to address customer needs and stay current with internal and competitor product developments
Remain engaged in customer satisfaction issues until solutions are reached, addressing root problems with business acumen and objectivity
Support marketing programs, lead-generation campaigns, and targeted sales activities
Attend industry events, conferences, and networking opportunities to promote Relias offerings and develop client relationships
Partner with marketing and Solutions teams to align client strategies and share insights supporting business goals
Perform other duties as assigned

Requirements

What you’ll need

7+ years Account Management experience in the healthcare market
Proven record of exceeding sales quotas over an extended period in SaaS, consultative sales within the last 3 years
Proven track record cultivating new relationships and passion for client success
Proven ability to navigate internal departments to produce results for clients and company
Bachelor’s degree in business or healthcare field
Ability to travel approximately 25–50%
Vertical-specific healthcare experience strongly preferred
Competencies in client relationship management, consultative selling, sales tool management, adaptability, and communication

Benefits

Comp & perks

Fantastic health and wellness benefits package
Outstanding 401k match
Flexible PTO program
Generous and inclusive parental leave policy
Relias pays for the employee portion of the monthly healthcare premium
Flexible work environment with onsite and work from home options
Active Employee Resource Groups open to all employees
Comprehensive onboarding program
Growth and career advancement opportunities
Leadership development, professional development curriculums, and Nanodegree options in technology and data science
Professional development through conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees