Senior E-Commerce Specialist, Shopify

Bertelsmann SE & Co. KGaA

. Manage day-to-day Shopify operations across Hay House storefronts, including product and catalog data, collections, metafields, navigation, pricing, promotions, merchandising, apps, integrations, and data accuracy .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Shopify operations, including product data, catalog management, and e-commerce performance analytics. Proficient in leveraging AI tools and automation to enhance workflows and customer experiences while maintaining data accuracy and compliance.

Highest-signal resume keywords

Shopify AdministrationE-Commerce Performance AnalyticsCatalog ManagementCross-Functional CollaborationAI and Automation Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Shopify Operations ManagementData AnalysisE-Commerce MigrationMerchandising OptimizationTechnical DocumentationQuality AssurancePerformance ReportingCatalog Data ManagementIntegrations ManagementSocial Commerce Monitoring

Soft Skills

Analytical SkillsProblem-SolvingCritical ThinkingWritten CommunicationVerbal Communication

Tools & Technologies

ShopifyGA4ChatGPT EnterpriseE-Commerce PlatformsAutomation Tools

Industry Keywords

E-CommerceDigital MarketingProduct FeedsMulti-Site PlatformsSOPs

About the role

Key responsibilities & impact

Manage day-to-day Shopify operations across Hay House storefronts, including product and catalog data, collections, metafields, navigation, pricing, promotions, merchandising, apps, integrations, and data accuracy
Monitor storefront health, perform QA and troubleshooting, maintain product feeds and social-commerce connections, and escalate technical issues
Lead storefront merchandising and conversion rate optimization using customer and performance data
Partner with Marketing on Shopify campaigns and promotions
Partner with Development to define requirements, coordinate projects, complete QA, and support production launches
Own e-commerce reporting through Shopify, GA4, and related tools, translating performance data into insights and recommendations
Monitor emerging channels including social commerce, AI-referred traffic, and agentic commerce
Use approved AI and automation tools, including ChatGPT Enterprise, to improve workflows, merchandising, efficiency, discoverability, and customer experience with human oversight
Create and maintain SOPs and process documentation
Stay current on Shopify capabilities and e-commerce trends and recommend improvements supporting efficiency, customer experience, and sales
Report to the Director of E-Commerce

Requirements

What you’ll need

Bachelor’s degree in Marketing, E-Commerce, Business, or a related field, or equivalent professional experience
3-5 years of direct Shopify administration experience in an enterprise-level or comparably complex e-commerce environment
Experience partnering with technical teams and using analytics to improve e-commerce performance
Experience supporting multiple Shopify storefronts, e-commerce migrations, or a growing multi-site platform
Strong e-commerce judgment connecting catalog data, platform configuration, feeds, integrations, merchandising, and storefront experiences
Strong analytical, problem-solving, and critical-thinking skills
Technical fluency, including writing clear requirements and documentation and determining when to escalate issues
Responsible use of AI and automation, including accuracy, validation, data privacy, and company policies
Ability to manage multiple priorities in a changing e-commerce environment
Strong written and verbal communication skills and ability to collaborate cross-functionally
Must reside in or be willing to relocate to one of the eligible U.S. states
Employment authorization verification through E-Verify

Benefits

Comp & perks

4-day work week
Comprehensive Medical, Dental, and Vision Insurance
PTO, Pay in Lieu of Time Off, and Shared Leave
Paid Holidays + Floating Holiday
401k Match
Company paid Short-Term & Long-Term Disability
Company paid $50K Life/AD&D Insurance
Emergency Savings Account + Company Contribution
Flexible Spending
Gym Membership Discounts
Professional Development & Education Assistance
Employee Assistance Program (EAP) for you & family
Remote work