FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in Email Channel Strategy and Operations, with a focus on lifecycle marketing, audience segmentation, and performance measurement. Proven leadership in developing teams and driving cross-functional collaboration to achieve business objectives in regulated environments.
Highest-signal resume keywords
Email Strategy DevelopmentLifecycle MarketingTeam LeadershipPerformance MeasurementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email MarketingJourney OrchestrationSegmentationPersonalizationAutomationAI-Enabled DecisioningDeliverabilityTesting and MeasurementData AnalysisCross-Sell Programs
Soft Skills
Analytical RigorAttention to DetailCross-Functional InfluenceOrganizational SkillsCustomer Focus
Tools & Technologies
CRM PlatformsEmail Automation ToolsAnalytics SoftwareMarketing TechnologyCompliance Management Systems
Industry Keywords
FinTechFinancial ServicesDirect MarketingConsumer BusinessCAN-SPAMPrivacy ManagementAccessibility Standards
About the role
Key responsibilities & impact- Own the Email channel strategy and annual roadmap, aligning investment and priorities with customer needs, growth objectives, and enterprise goals
- Translate business strategies into an integrated portfolio of lifecycle, event-triggered, promotional, and cross-sell programs
- Lead, coach, and develop the Email team; establish priorities, operating standards, accountability, and capacity plans
- Direct audience, segmentation, personalization, contact, and content strategies
- Build a testing agenda across creative, offers, cadence, journeys, audiences, and send strategies
- Establish channel goals and performance reporting across deliverability, engagement, conversion, incremental business results, opt-outs, and customer experience
- Oversee end-to-end Email operations, including campaign planning, briefs, production, quality assurance, approvals, deployment, and post-launch analysis
- Strengthen templates, automation, and controls
- Ensure Email programs meet brand, accessibility, deliverability, consent, privacy, and regulatory requirements
- Manage agency, vendor, platform, and budget needs as applicable
- Partner with Marketing, Product, Analytics, Data Science, Technology, Creative, Legal, and Compliance
- Report to the Sr. Director of ECM & Cross-Sell Strategy
Requirements
What you’ll need- 10+ years of Email, CRM, lifecycle, or direct marketing experience, including meaningful experience leading teams and complex programs
- Experience in FinTech, financial services, or another regulated consumer business is preferred
- Deep knowledge of modern Email strategy, including journey orchestration, segmentation, personalization, automation, AI-enabled decisioning, privacy-conscious targeting, and deliverability
- Strong command of channel economics and performance measures, including deliverability, engagement, conversion, incrementality, retention, and cross-sell outcomes
- Demonstrated ability to build testing and measurement plans, interpret results, and turn insights into decisions and sustained performance improvements
- Strong analytical rigor and attention to detail
- Working knowledge of deliverability, consent management, privacy, CAN-SPAM, accessibility, and related Email compliance practices
- Proven people leader who sets clear expectations, develops talent, and builds an inclusive, accountable team culture
- Strong cross-functional influence and judgment to align senior stakeholders, resolve competing priorities, and move complex work forward
- Highly organized, customer-focused, and adaptable in a fast-paced environment with multiple concurrent priorities
Benefits
Comp & perks- Pre-tax and post-tax retirement savings plans with a competitive company matching program
- Generous paid time-off plans including vacation, personal/sick time, paid short-term and long-term disability leaves, paid parental leave, and paid company holidays
- Multiple health care plans, including dental and vision options
- Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
- Company-paid life insurance
- Wellness platforms
- Employee assistance programs
- Health Advocate programs
- Discounted identity theft protection
- Pet insurance
- Fitness center reimbursements
