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Best Egg

VP of Email Marketing

Best Egg

. Own the Email channel strategy and annual roadmap, aligning investment and priorities with customer needs, growth objectives, and enterprise goals .

Posted 11/4/2026full-timeWilmington • United StatesLead💰 $145,000 - $160,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Email Channel Strategy and Operations, with a focus on lifecycle marketing, audience segmentation, and performance measurement. Proven leadership in developing teams and driving cross-functional collaboration to achieve business objectives in regulated environments.

Highest-signal resume keywords
Email Strategy DevelopmentLifecycle MarketingTeam LeadershipPerformance MeasurementRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Email MarketingJourney OrchestrationSegmentationPersonalizationAutomationAI-Enabled DecisioningDeliverabilityTesting and MeasurementData AnalysisCross-Sell Programs
Soft Skills
Analytical RigorAttention to DetailCross-Functional InfluenceOrganizational SkillsCustomer Focus
Tools & Technologies
CRM PlatformsEmail Automation ToolsAnalytics SoftwareMarketing TechnologyCompliance Management Systems
Industry Keywords
FinTechFinancial ServicesDirect MarketingConsumer BusinessCAN-SPAMPrivacy ManagementAccessibility Standards

About the role

Key responsibilities & impact
  • Own the Email channel strategy and annual roadmap, aligning investment and priorities with customer needs, growth objectives, and enterprise goals
  • Translate business strategies into an integrated portfolio of lifecycle, event-triggered, promotional, and cross-sell programs
  • Lead, coach, and develop the Email team; establish priorities, operating standards, accountability, and capacity plans
  • Direct audience, segmentation, personalization, contact, and content strategies
  • Build a testing agenda across creative, offers, cadence, journeys, audiences, and send strategies
  • Establish channel goals and performance reporting across deliverability, engagement, conversion, incremental business results, opt-outs, and customer experience
  • Oversee end-to-end Email operations, including campaign planning, briefs, production, quality assurance, approvals, deployment, and post-launch analysis
  • Strengthen templates, automation, and controls
  • Ensure Email programs meet brand, accessibility, deliverability, consent, privacy, and regulatory requirements
  • Manage agency, vendor, platform, and budget needs as applicable
  • Partner with Marketing, Product, Analytics, Data Science, Technology, Creative, Legal, and Compliance
  • Report to the Sr. Director of ECM & Cross-Sell Strategy

Requirements

What you’ll need
  • 10+ years of Email, CRM, lifecycle, or direct marketing experience, including meaningful experience leading teams and complex programs
  • Experience in FinTech, financial services, or another regulated consumer business is preferred
  • Deep knowledge of modern Email strategy, including journey orchestration, segmentation, personalization, automation, AI-enabled decisioning, privacy-conscious targeting, and deliverability
  • Strong command of channel economics and performance measures, including deliverability, engagement, conversion, incrementality, retention, and cross-sell outcomes
  • Demonstrated ability to build testing and measurement plans, interpret results, and turn insights into decisions and sustained performance improvements
  • Strong analytical rigor and attention to detail
  • Working knowledge of deliverability, consent management, privacy, CAN-SPAM, accessibility, and related Email compliance practices
  • Proven people leader who sets clear expectations, develops talent, and builds an inclusive, accountable team culture
  • Strong cross-functional influence and judgment to align senior stakeholders, resolve competing priorities, and move complex work forward
  • Highly organized, customer-focused, and adaptable in a fast-paced environment with multiple concurrent priorities

Benefits

Comp & perks
  • Pre-tax and post-tax retirement savings plans with a competitive company matching program
  • Generous paid time-off plans including vacation, personal/sick time, paid short-term and long-term disability leaves, paid parental leave, and paid company holidays
  • Multiple health care plans, including dental and vision options
  • Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
  • Company-paid life insurance
  • Wellness platforms
  • Employee assistance programs
  • Health Advocate programs
  • Discounted identity theft protection
  • Pet insurance
  • Fitness center reimbursements