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Regional Outcomes Specialist
Best Friends Animal Society. Work side by side with a small cluster of priority shelters in the Texas Panhandle to move more animals to positive outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in animal sheltering and lifesaving strategies, with a strong focus on building community partnerships and fostering networks. Proficient in using data to track outcomes and drive operational improvements across multiple shelters.
Highest-signal resume keywords
Animal Sheltering ExperienceCommunity Partnership DevelopmentFoster Network SupportData Analysis for Outcome TrackingStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Return-To-Home StrategiesTransfer StrategiesAdoption StrategiesFoster StrategiesShelter Data ManagementPhysical Task CapabilityMicrosoft Office ProficiencyAnimal Management Systems FamiliarityValid Driver's LicenseBilingual or Multilingual Skills
Soft Skills
Relationship-BuildingTrust DevelopmentCoaching VolunteersDiplomacySelf-Direction
Industry Keywords
Lifesaving ProgramsCommunity OwnershipOperational SupportOutcome PlanningVolunteer LeadershipTransport CoordinationCollaboration FacilitationStrategic Action PlansUnder-Resourced EnvironmentsTexas Panhandle
About the role
Key responsibilities & impact- Work side by side with a small cluster of priority shelters in the Texas Panhandle to move more animals to positive outcomes
- Help shelters overcome operational barriers, grow transfer and adoption pathways, and strengthen community partnerships
- Help assigned shelters achieve and sustain a 90%+ save rate through direct operational support, community capacity building, and proven lifesaving strategies
- Identify animals needing placement support, troubleshoot outcome barriers, and implement strategies that increase lifesaving outcomes
- Develop and maintain transfer partnerships and coordinate transport opportunities
- Match animals with rescue, foster, and adoption pathways
- Recruit and cultivate local rescue partners and grow foster networks
- Build relationships with veterinarians, local businesses, volunteers, and community leaders
- Assist shelter leadership with outcome planning meetings and strategic action plans
- Provide coaching on return-to-home, adoption, transfer, foster, and intake management programs
- Monitor progress toward conversion goals and adjust strategies to address barriers
- Facilitate collaboration and shared learning between neighboring shelters
- Create written processes and partner networks that shelters can sustain independently
- Develop local champions and volunteer leaders and reduce shelter reliance on the specialist over time
- Help establish long-term community ownership of lifesaving programs
- Report to the Senior Strategist for the South Central region and partner with shelter leadership across the pilot cluster
Requirements
What you’ll need- Candidate must live in the Texas Panhandle
- 3+ years of experience in animal sheltering, rescue, or a related lifesaving role
- Working knowledge of return-to-home, transfer, adoption, and foster strategies that increase live outcomes
- Demonstrated ability to build trust and drive change with shelter staff, leadership, and community partners, including in under-resourced or change-resistant environments
- Experience developing or supporting foster and rescue networks
- Comfortable recruiting and coaching volunteers and community partners
- Strong relationship-building skills and diplomacy across shelter staff, local officials, veterinarians, and community stakeholders
- Comfortable using shelter data to identify outcome gaps and track progress toward lifesaving goals
- Self-directed and resourceful, with ability to manage priorities across multiple shelters without close daily oversight
- Strong written and verbal communication skills
- Proficiency with Microsoft Office products
- Familiarity with shelter software or animal management systems, or willingness to learn
- Comfortable working in a shelter environment with cats and dogs of varying temperaments and medical status
- Ability to routinely lift 40 pounds and perform physical tasks such as bending, reaching, and standing for extended periods
- Ability to work extended periods on a computer, with repetitive typing and data entry
- Ability to work in varied weather conditions, indoors and outdoors
- Must have a valid driver's license for at least 3 years
- Ability to qualify for Best Friends insurance
- Ability to travel and/or drive on behalf of Best Friends, including occasional overnight travel
- Regional travel across the Texas Panhandle shelter cluster required
- Flexible schedules may include occasional evening or weekend work
- Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require visa sponsorship
- Bilingual or multilingual skills are a plus
Benefits
Comp & perks- Paid bi-weekly
- Possibility of contract renewal based on program needs and performance
- Equal opportunity employment