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Shelter Engagement Specialist
Best Friends Animal Society. Select and pull animals from priority shelters to support Best Friends Animal Society’s no-kill mission .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in animal sheltering, including the ability to assess animal needs and implement lifesaving practices. Strong interpersonal skills are essential for building relationships with shelters, volunteers, and community stakeholders.
Highest-signal resume keywords
Animal Sheltering ExperienceTeam LeadershipMicrosoft Office ProficiencyVolunteer EngagementValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Animal Behavior AssessmentLifesaving Practices ImplementationLarge Vehicle OperationData EntryRecordkeeping
Soft Skills
Interpersonal SkillsProblem-SolvingAdaptabilityTeamworkOrganizational Skills
Tools & Technologies
Shelter SoftwareAnimal Management Software
Industry Keywords
No-Kill MissionConsultative GuidanceCommunity StakeholdersVolunteer TeamsAnimal Control Responsibilities
About the role
Key responsibilities & impact- Select and pull animals from priority shelters to support Best Friends Animal Society’s no-kill mission
- Build relationships with assigned shelters and provide ongoing consultative guidance, coaching, and strategic mentorship
- Help shelters implement programming to achieve and sustain a 90% save rate
- Evaluate shelter population needs and placement opportunities for dogs and cats
- Safely transport animals to the Northwest Arkansas program
- Assess operational challenges and guide adoption of effective lifesaving practices
- Deliver lifesaving training, team-building activities, consultation, and mentoring to shelter staff
- Provide customer service to partner shelters and community stakeholders
- Represent Best Friends’ mission and vision within partner shelters
- Develop and refine resources and maintain statistics for priority partner shelters
- Lead and empower volunteers and volunteer teams
- Collaborate with Best Friends team members to implement efficient processes, communications, data entry, and recordkeeping
- Travel up to 75% within Arkansas and surrounding states
Requirements
What you’ll need- Background in animal sheltering; working in an animal shelter is required, preferably in a municipal, government or private shelter with contractual animal control responsibilities
- Basic ability to identify and speak to medical and behavioral characteristics and body language of dogs and cats
- Ability to work professionally, nonjudgmentally, and supportively in shelters that are not no-kill
- Experience with and comfortability driving large multi-passenger vehicles or willingness to learn
- Strong interpersonal, organization, problem-solving, adaptability, and teamwork skills
- Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn
- Ability to professionally advocate Best Friends’ positions on issues
- Experience supporting, engaging with, and developing relationships with volunteers and donors
- Must have a valid driver's license for at least 3 years and qualify to be added to Best Friends insurance
- Ability to travel regularly up to 75%, including overnight stays when needed
- Ability to handle dogs and cats of all sizes, temperaments, and medical or behavioral conditions
- Ability to work indoors and outdoors in extreme heat and cold
- Must routinely lift 40 pounds and perform strenuous physical activities
- Availability for variable schedules including weekends, nights, and holidays
- Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require visa sponsorship
- Experience leading teams and implementing programs is preferred but not required
- Bilingual or multilingual skills are preferred but not required
Benefits
Comp & perks- Great benefits
- Equal opportunity employment