Dutch speaking Customer Advisor

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. Support customers in Dutch and English by phone, email and messaging .

Posted 10/18/2026full-timeRemote • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer support capabilities in both Dutch and English, with a focus on resolving inquiries related to accounts, reservations, and payments. Proficient in multitasking and managing customer interactions across various communication channels.

Highest-signal resume keywords

Native Or C1+ Level DutchB2+ Level EnglishExcellent Written Communication SkillsGood PC KnowledgeStrong Multitasking Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Written Communication SkillsStrong Multitasking Abilities

Tools & Technologies

WindowsBasic TroubleshootingKeyboard Shortcuts

Certifications & Qualifications

Eligible To Work In The EU

Industry Keywords

Customer ServiceCall CentreHospitalityCustomer SupportReservationsPaymentsRefundsCancellation RequestsModification RequestsCustomer Reviews

About the role

Key responsibilities & impact

Support customers in Dutch and English by phone, email and messaging
Help with accounts, existing reservations, payments and complaints
Handle cancellation and modification requests
Process refunds and resolve customer concerns
Support accommodation partners with their online account questions
Manage customer reviews and provide information as requested
Complete a 3-week paid intensive training in English followed by a 9-week supported learning period

Requirements

What you’ll need

Native or C1+ level Dutch
B2+ level English, used for training, overflow support, systems and internal communication
Excellent written communication skills
Good PC knowledge, including Windows, basic troubleshooting and keyboard shortcuts
Strong multitasking abilities
Eligible to work in the EU: EU citizenship, a valid work permit card, or a refugee Certificate of Protection
Flexibility to work rotating shifts, including occasional weekends and bank holidays
No previous experience is needed; customer service, call centre or hospitality background is a plus

Benefits

Comp & perks

Competitive monthly salary
Performance-based productivity bonus
Monthly meal allowance
Relocation support to Greece
3-week paid intensive training in English
9-week supported learning period
Work from home anywhere in Greece
Possibility of contract extension
International, multicultural work environment