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Dutch-speaking Customer Service Advisor – Full-time, Hybrid
Best Hire Career Fairs. Help customers by phone, email and chat .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on empathy and solution-oriented approaches. Proficient in Dutch and English, with the ability to manage multiple tasks and maintain accurate records of customer interactions.
Highest-signal resume keywords
Dutch Language Proficiency (B2 or Higher)Customer Service ExperienceMultitasking AbilityEmpathy and Solution OrientationFlexible Availability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer-FocusedAccurateEmpatheticSolution-Oriented
Tools & Technologies
Computer Proficiency
Industry Keywords
Customer ServiceAdministrative Follow-UpAppointment SchedulingService Quality
About the role
Key responsibilities & impact- Help customers by phone, email and chat
- Resolve questions, complaints and service requests
- Handle administrative follow-up
- Schedule appointments and follow up on interventions
- Record customer contacts accurately
- Work with the team leader and colleagues to keep service quality high
Requirements
What you’ll need- Dutch at B2 level or higher, spoken and written; C1 or native is a plus
- Good English; French is a plus
- Customer-focused, empathetic and solution-oriented
- Accurate, able to multitask and comfortable with computers
- Flexible availability
- Customer service experience is a plus, not a requirement
Benefits
Comp & perks- Full-time position
- Permanent contract after a 3-month probation period
- Hybrid work after onboarding, provided you meet quality and performance standards
- Paid, in-depth training
- 100% Dutch-speaking environment and a multicultural team
- Social security and private health insurance from day one, also for your partner and children
- Mental health support
- Free access to a 24-language platform
- Career growth
- Incentives
- Team events
- Referral bonus