Principal Product Manager, Network Economics

BetterHelp

. Own the incentive system that moves therapist availability toward areas where clients need care .

Posted 11/3/2026full-timeRemote • California • United StatesLead💰 $210,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing therapist compensation models and incentive systems while leveraging strong analytical skills to drive data-informed decisions. Proven ability to collaborate across functions and navigate complex marketplace dynamics to optimize therapist availability and client care.

Highest-signal resume keywords

Product Management ExperienceAnalytical AbilityMarketplace Dynamics UnderstandingCross-Functional CollaborationLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisModel BuildingSupply-Side EconomicsKPI MonitoringCompensation Model DesignControlled RolloutsBusiness EconomicsExperimentationCausal InferenceDecision-Making

Soft Skills

Excellent Written CommunicationOrganizational SkillsAttention to DetailSound JudgmentIndependent Work

Industry Keywords

HealthcareInsuranceTwo-Sided MarketplaceIndependent Contractor WorkforceEligibility RulesPayer RulesProfessional Services MarketplacesRide-Hail MarketDelivery Market

About the role

Key responsibilities & impact

Own the incentive system that moves therapist availability toward areas where clients need care
Own the structure and clarity of the therapist compensation model
Define what a well-supplied therapist network means and build tools and features to close supply gaps
Build and test a sustainable therapist earnings proposition using controlled rollouts and rigorous measurement
Incentivize therapist availability, match acceptance, and continuity of care
Analyze and quantify the impact of changes, draw conclusions, and plan next steps from data
Partner with matching, eligibility, member experience, therapist experience, and provider acquisition teams
Collaborate with finance, clinical, legal, marketing, data science, and operations to design, approve, launch, and measure changes
Help set organizational strategy and long-term direction
Own and monitor KPIs
Diagnose, model, design, test, measure, decide, and systematize

Requirements

What you’ll need

8-10 years experience in a product role with proven success through measurable impact and increasing responsibilities
Experience owning pricing, incentives, payouts, or supply-side economics in a two-sided marketplace
Strong analytical ability, including building and defending models with data science and executive audiences
Deep understanding of unit and business economics
Ability to balance business, clinical, and technical considerations in product decisions
Strong understanding of marketplace dynamics and two-sided marketplace business models
Sound judgment in ambiguous situations
Track record of driving cross-functional decisions to conclusion without direct authority
Excellent written communication
Excellent organizational and leadership skills
Strong attention to detail and ability to work independently
Bonus: experience with supply-side economics where supply is labor, such as ride-hail, delivery, or professional services marketplaces
Bonus: experience compensating an independent contractor workforce
Bonus: experience in healthcare, insurance, or businesses shaped by eligibility and payer rules
Bonus: fluency with experimentation and causal inference where clean randomization is unavailable

Benefits

Comp & perks

Remote work with regular in-person bonding experiences sponsored by the company
Competitive compensation
Holistic perks program, including free therapy and employee wellness
Excellent health, dental, and vision coverage
401k benefits with employer matching contribution
Any piece of hardware or software that will make you happy and productive
Performance bonus eligibility
Travel expenses covered for required travel
Reasonable accommodations for employees unable to travel under unique circumstances
Sustainable work/life balance
Professional development investment