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Senior Consultant Relations Manager
BetterHelp. Build and nurture trust-based relationships with employee benefits brokers, consultants, and trusted advisors across assigned markets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and maintaining relationships within the employee benefits broker and consultant ecosystem, leveraging strong communication and presentation skills to drive engagement and generate business opportunities. Utilizes data-informed strategies to evaluate and enhance relationship effectiveness while collaborating across teams to support sales processes.
Highest-signal resume keywords
Employee Benefits Ecosystem KnowledgeRelationship Building and InfluencingSales Process Support and EngagementCommunication and Presentation SkillsData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentPipeline GenerationRFP SupportMarket AnalysisEngagement Strategy Development
Soft Skills
Strong CommunicationExcellent StorytellingOrganizational SkillsStrategic PrioritizationAccountability
Industry Keywords
HealthcareDigital HealthBehavioral HealthEmployee BenefitsConsultant Relationships
About the role
Key responsibilities & impact- Build and nurture trust-based relationships with employee benefits brokers, consultants, and trusted advisors across assigned markets
- Identify and prioritize firms, offices, and individual relationships with the greatest potential to influence pipeline, revenue, and market awareness
- Develop engagement strategies tailored to partners, firms, and markets
- Serve as primary BetterHelp relationship owner for assigned brokers and consultants
- Establish BetterHelp as a trusted behavioral health partner
- Maintain relationships through outreach, education, programming, events, and other engagement opportunities
- Develop broker- and consultant-sourced opportunities and generate qualified pipeline for Account Executives
- Identify opportunities within partner books of business and create introductions and new conversations
- Partner with Account Executives to transition qualified opportunities and advance sourced business
- Support client pitches, RFPs, finalist presentations, and other sales-process stages
- Monitor partner-generated opportunities and use engagement and pipeline data to evaluate relationship effectiveness
- Execute partner enablement and go-to-market programs
- Deliver partner-facing presentations, training, resources, and sales tools with internal teams
- Translate BetterHelp’s value proposition into compelling stories for brokers, consultants, and clients
- Use internal data, market intelligence, partner feedback, and performance metrics to strengthen engagement strategies
- Capture insights on client needs, market trends, competitive dynamics, and opportunities
- Inform positioning, enablement, product improvements, and go-to-market decisions
- Collaborate with Sales Leadership, Account Executives, Partnerships, Marketing, Product, Operations, and other teams
- Represent BetterHelp within the employee benefits ecosystem and contribute to a high-performing Enterprise team
- Report to the Head of Enterprise Sales
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Communications, or a related field, or an equivalent combination of education and relevant professional experience
- 8+ years of relevant experience working within the employee benefits broker and consultant ecosystem
- Strong working knowledge of the employee benefits broker and consultant ecosystem
- Demonstrated track record of building and maintaining broker and consultant relationships that generate introductions, referrals, qualified pipeline, or new-business opportunities
- Experience developing relationships through in-person and virtual engagement, including meetings, presentations, educational programming, and industry events
- Experience partnering with sales teams to develop opportunities and support pitches, RFPs, finalist presentations, and other sales-process stages
- Strong relationship-building and influencing skills
- Excellent communication, presentation, and storytelling skills
- Strong business judgment and ability to independently prioritize relationships, markets, and opportunities
- Ability to balance hands-on relationship management with strategic prioritization, consistent follow-through, and longer-term market development
- Highly organized; able to manage multiple relationships, opportunities, initiatives, and deadlines simultaneously
- Data-informed and detail-oriented; able to use market insights, partner feedback, pipeline activity, and performance metrics
- Strong ownership and accountability; able to operate independently while collaborating across teams
- Experience in employee benefits, healthcare, digital health, behavioral health, or a related industry is strongly preferred
Benefits
Comp & perks- Remote work with in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
- Approved expenses for company-requested travel
- Reasonable accommodations for employees who are unable to travel