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Lifecycle Marketing Manager
BetterPool. Own Splash's lifecycle strategy across new user onboarding, activation, conversion, retention, reactivation, and VIP .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lifecycle marketing strategies, including user onboarding, retention, and conversion, with a strong focus on data-driven decision-making and campaign execution across multiple channels. Proficient in using Braze for building user journeys and segmentation, while maintaining brand voice and compliance.
Highest-signal resume keywords
Braze ExpertiseLifecycle Marketing ExperienceStrong Copywriting SkillsData Analysis ProficiencySegmentation Logic Fluency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lifecycle MarketingCRMUser Journey MappingA/B TestingSQLCampaign ManagementRetention StrategiesBehavioral TriggersPerformance ReportingMultivariate Testing
Soft Skills
Personal AgencyCollaborationCommunication
Tools & Technologies
BrazeSegmentSnowflakeAI ToolsDbt
Industry Keywords
Consumer AppGamingDTCFintechSports BettingDFSReal-Money Gaming
Tech Stack
Tools & technologiesSnowflakeSQL
About the role
Key responsibilities & impact- Own Splash's lifecycle strategy across new user onboarding, activation, conversion, retention, reactivation, and VIP
- Build journey maps and sophisticated user journeys in Braze Canvas using sport, contest type, deposit history, recency, and behavior logic
- Build the lifecycle calendar around major sports events and align messaging to high-entry moments
- Partner with the Senior Growth team on cohort-based testing strategies to improve 30-day and 90-day retention
- Build, QA, and ship campaigns across email, push, SMS, in-app messages, and webhooks
- Own lifecycle copy and maintain the Splash brand voice
- Work with compliance to review copy before launch
- Brief design and collaborate on visual assets to improve open rates and click-through
- Manage segmentation across the Segment, Snowflake, and Braze stack
- Own lifecycle reporting, including open rates, CTR, conversion rate, unsubscribe rate, retention impact, and incremental revenue
- Run structured A/B tests on subject lines, send times, segmentation, offers, and creative
- Partner with the Data Analyst on attribution clarity and incrementality measurement
- Identify retention leaks and ship campaigns to address them
- Report to the Lifecycle & Retention Marketing lead
- Partner with paid media, content, product, Senior Growth, design, compliance, and data teams
Requirements
What you’ll need- Minimum 3 years of hands-on lifecycle, CRM, or retention marketing experience in a consumer app, gaming, DTC, or fintech environment
- Deep Braze expertise, including building Canvases, designing segments, running multivariate tests, and shipping at volume
- Strong copywriting instincts for push notifications, email, and in-app messages
- Fluency in segmentation logic, cohorts, recency-frequency-monetary buckets, and behavioral triggers
- Comfortable in data; able to pull segment sizes, read performance reports, and build dashboards independently
- Strong understanding of retention dynamics in a consumer app, including activation, repeat rate, and churn
- High degree of personal agency
- Daily use of AI tools for copywriting, segmentation analysis, journey ideation, and reporting
- Avid sports fan with familiarity with sports culture
- Passion for fantasy sports and real-money contests is a major plus
- Experience with Braze Canvas Flow, Liquid templating, and webhook orchestration is nice to have
- Familiarity with Segment, Snowflake, dbt, and the modern data stack is nice to have
- Experience marketing to a sports betting, DFS, or real-money gaming audience is nice to have
- SQL skills strong enough to pull your own segments is nice to have
- Background scaling a lifecycle program from early stage to mature at a consumer app is nice to have
Benefits
Comp & perks- Potential to earn equity in the company
- Medical, Dental, & Vision Insurance
- 401K/Retirement Plan Options
- Flexible PTO
- Annual company retreats & team offsites
- A work from home stipend
- Frequent company-wide games with cash prizes
- An exciting opportunity to be a part of the fast-growing fantasy sports industry