Junior Access Management Analyst

Beyond Soluções

. Understand each client's needs and determine which access permissions should be granted on the company's portal .

Posted 10/15/2026full-timeSão Paulo • BrazilJunior💰 R$936 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Access Management and Information Security, with a strong focus on managing platform access, auditing permissions, and ensuring compliance with segregation of duties. Proficient in using ticketing tools like Zendesk and Jira to track and resolve client requests efficiently.

Highest-signal resume keywords

Access ManagementZendeskJiraInformation Security CertificationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportAccess ControlsAccess AuditTicket ManagementSegregation of DutiesPermissions ManagementVolume Management

Soft Skills

Strong Communication SkillsAttention to DetailProactive AttitudeAdaptabilityOwnership

Tools & Technologies

ZendeskJira

Certifications & Qualifications

ISO 27001 FoundationSecurity+

Industry Keywords

Information SecurityAccess ManagementGovernanceFinancial MarketsInvestment Funds

About the role

Key responsibilities & impact

Understand each client's needs and determine which access permissions should be granted on the company's portal
Ensure proper segregation by fund and module across the internal and manager portals
Manage and audit platform access, gradually taking ownership of additional modules
Collaborate with the Sales and Business teams and end clients, tracking each request through resolution
Handle and monitor tickets in Zendesk and Jira, managing a volume of more than 200 tickets
Serve as backup for another analyst on the team, ensuring operational continuity

Requirements

What you’ll need

Experience in technical support, service desk, or systems support
Experience with ticketing tools such as Zendesk, Jira, or similar platforms
Strong written and verbal communication skills for working with internal teams and clients
Strong organizational and prioritization skills to manage a high volume of requests
Interest in pursuing a career in Information Security, Access Management, or Governance
Basic knowledge of access controls, including roles, permissions, segregation of duties, and least privilege
Exposure to access audit or access review processes
Knowledge of the financial markets, particularly investment funds, is a plus
Introductory courses or certifications in Information Security, such as ISO 27001 Foundation or Security+, are a plus
Proactive, curious, and eager to learn
Strong attention to detail
Takes ownership and follows requests through to completion
Adaptable and comfortable working in a dynamic environment

Benefits

Comp & perks

Meal and food allowance, plus a mobility allowance totaling R$936.00 through FLASH
Health insurance
Dental insurance (SulAmérica)
Individual life insurance (at no cost to the employee)
Employee referral program; R$500.00 bonus if the referral is hired
Wellhub and TotalPass
Partnership with Sesc, providing access to shows, cultural and sports activities, dental services, hotels, excursions, and other activities