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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in lead generation, customer relationship management, and sales support, with a focus on understanding customer needs and market opportunities. Proficient in maintaining organized records and utilizing CRM tools to enhance sales processes.
Highest-signal resume keywords
Lead GenerationCustomer Relationship ManagementSales SupportCRM ProficiencyMarket Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound SalesInbound SalesCustomer Needs AssessmentBusiness Development Representative (BDR) ExperienceSales Development Representative (SDR) Experience
Soft Skills
CommunicationRelationship BuildingOrganizational Skills
Tools & Technologies
Microsoft OfficeCRM Tools
Industry Keywords
IT ServicesSales ManagementBusiness Administration
About the role
Key responsibilities & impact- Analyze customer and market information, supporting sales and post-sales teams and ensuring the efficiency of commercial processes
- Actively prospect for new customers, create new business opportunities, and qualify leads, preparing them for the sales process
- Contact customers by phone, email, and other channels
- Conduct active outbound prospecting to generate new leads
- Identify new market opportunities and niches
- Build relationships with potential customers
- Receive and qualify marketing-generated inbound leads, verifying whether they match the ideal customer profile
- Understand leads’ needs and challenges
- Schedule visits and meetings for the sales team
- Provide operational support for sales and prospecting activities
- Keep department records up to date
- Contact manufacturers and distributors and request quotes
- Provide information and answer customer questions about the company’s services
- Assess customer needs
- Keep prospecting and sales tools (CRM) up to date and organized
- Update customer records
Requirements
What you’ll need- Currently pursuing a degree in Business Administration, Sales Management, or a related field
- Knowledge of administrative activities
- Knowledge of outbound and inbound sales
- Previous experience in BDR and/or SDR roles (a plus)
- Experience working for IT services companies (a plus)
- Knowledge of Microsoft Office (a plus)
- Customer service experience (a plus)
Benefits
Comp & perks- Health and dental insurance
- Meal/food allowance on a Flash card
- Home office allowance
- Gympass / Wellhub
- Life insurance
- Extended maternity/paternity leave
- Various education, health, and leisure partnerships and discounts (universities, language schools, gyms, healthcare clinics, and more)
- Continuous feedback culture, including semiannual feedback sessions, 1:1 meetings, an Individual Development Plan (IDP), and BHS Experience
