Senior Software Engineer

BigPanda

. Design, build, and ship AI-powered product capabilities across the Biggy platform .

Posted 11/1/2026full-timeRemote • United StatesSenior💰 $187,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing AI-powered product capabilities, with a strong focus on backend services, APIs, and workflow automation. Proficient in utilizing modern AI development tools and methodologies to deliver customer-centric solutions while maintaining high engineering standards.

Highest-signal resume keywords

AI-Powered Product DevelopmentBackend Services ArchitecturePrompt EngineeringCustomer Discovery and Relationship BuildingAgile Iteration and Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Engineering FundamentalsBackend DevelopmentFull-Stack DevelopmentDistributed SystemsAPIsAI-Enabled Product CapabilitiesLLMsRAGVector DatabasesWorkflow Automation

Soft Skills

Extreme OwnershipCustomer CuriosityCollaborative CommunicationAdaptability to ChangeJudgment and Decision-Making

Tools & Technologies

CursorClaude CodeChatGPTAI Development ToolsKnowledge Graphs

Industry Keywords

Enterprise IntegrationsAutomation PlatformsCustomer-Focused ExecutionTechnical Decision-MakingProduct Judgment

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Design, build, and ship AI-powered product capabilities across the Biggy platform
Own features end to end, from understanding customer problems and shaping solutions through technical decisions, implementation, validation, launch, issue response, and iteration
Build production-grade backend services, APIs, web applications, workflow systems, AI agents, enterprise integrations, and automation platforms
Architect and implement AI-native capabilities using LLMs, prompting, tool calling, agent orchestration, RAG, vector search, knowledge graphs, embeddings, and enterprise data
Use Cursor, Claude Code, and similar AI coding platforms in the development workflow
Write prompts for development, debugging, product behavior, agent execution, data extraction, reasoning workflows, and customer-facing AI experiences
Conduct customer discovery and build relationships with customers, GTM, product, and engineering teams
Translate high-value customer problems into product capabilities
Make tradeoffs among speed, quality, reliability, cost, latency, scalability, and customer impact
Respond rapidly and transparently to bugs, regressions, and customer-impacting issues
Collaborate through paired development, design discussions, code reviews, debugging, and technical debate
Contribute to internal tools and processes and raise team standards for velocity, judgment, ownership, and customer-focused execution

Requirements

What you’ll need

Strong software engineering fundamentals across backend, full-stack, distributed systems, APIs, or product engineering
Hands-on experience building AI-enabled product capabilities with LLMs, RAG, vector databases, embeddings, agents, workflow automation, knowledge systems, or related technologies
High agency and ability to make forward progress independently
Extreme ownership of outcomes, customer impact, reliability, and follow-through
Ability to ship, learn, and iterate quickly while maintaining sound engineering judgment
Customer curiosity and comfort using customer feedback to shape priorities
Product judgment focused on meaningful customer value
Strong practical prompting skills, including prompt iteration, context design, tool-use instructions, structured outputs, and failure-mode analysis
High proficiency with modern AI development tools such as Cursor, Claude Code, ChatGPT, or similar platforms
Ability to architect and build safe enterprise agent systems that reason, retrieve context, call tools, execute actions, and handle errors
Ability to challenge ideas directly while remaining considerate and collaborative
Comfort with uncertainty, changing priorities, incomplete requirements, and fast iteration cycles
Excitement about applying AI to real enterprise IT Operations problems
Visa sponsorship is not available for this position

Benefits

Comp & perks

Competitive equity
Remote-first environment
Unlimited PTO
Twelve (12) paid holidays throughout the year
Comprehensive health benefits
Financial assistance for fertility, adoption, and surrogacy expenses
Up to eighteen (18) weeks of fully paid leave for birthing parents
Up to twelve (12) weeks of fully paid leave for non-birthing parents
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
Dog friendly office
Lunches provided in office
Flexible work environment
Work-from-home stipend
Values-based culture
Career development opportunities
Competitive cash compensation