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Biisoni

Customer Success & Product Manager

Biisoni

. Act as a bridge between customers, sales, and product development .

Posted 10/5/2026full-timeOulu • FinlandMid-LevelSenior💰 €4,000 - €6,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Success and Product Management, with a strong understanding of software development and cybersecurity solutions. Capable of effectively communicating with diverse stakeholders, including C-level executives, while driving product adoption and identifying growth opportunities.

Highest-signal resume keywords
Customer Success ExperienceProduct ManagementCybersecurity KnowledgeTechnical Communication SkillsBilingual in Finnish and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product MarketingSoftware Development UnderstandingNetworking KnowledgeLinux Environment FamiliaritySaaS Product ExperienceOT Systems Knowledge
Soft Skills
Confident CommunicationPresentation SkillsOwnership and Independence
Industry Keywords
Cybersecurity SolutionsProduct PackagingGo-To-Market ActivitiesCustomer EngagementAutomation Engineering

Tech Stack

Tools & technologies
Cyber SecurityLinux

About the role

Key responsibilities & impact
  • Act as a bridge between customers, sales, and product development
  • Help customers maximize the value of SensorFu’s cybersecurity solutions
  • Lead quarterly business reviews
  • Introduce new features and support product adoption
  • Identify growth opportunities with existing customers
  • Engage with automation engineers, cybersecurity specialists, decision-makers, and C-level executives
  • Collaborate with product and development teams
  • Translate customer feedback into product insights
  • Support product packaging, customer-facing materials, and go-to-market activities
  • Contribute to how products are packaged, positioned, and developed
  • Potentially develop toward product ownership or team leadership

Requirements

What you’ll need
  • Several years of relevant experience in Customer Success, Product Management, Product Marketing, or similar roles
  • Understanding of how software products are developed, positioned, and delivered to customers
  • Comfortable discussing technical topics such as networking, Linux environments, and software solutions
  • Experience in cybersecurity, industrial environments, OT systems, SaaS products, or software development is an advantage
  • Comfortable working in a growing company where processes may not be fully defined
  • Ability to take ownership and move work forward independently
  • Confident communication and presentation skills
  • Comfortable engaging with customers and colleagues in both Finnish and English
  • Willingness to work in a flexible hybrid model and regularly visit the Oulu office
  • Ability to submit an application in English or Finnish

Benefits

Comp & perks
  • Flexible hybrid work
  • Occupational healthcare
  • Culture and sports benefits
  • Opportunities to travel across Europe
  • Opportunities to shape the role, take on greater responsibility, and develop your career
  • Opportunity to influence decisions and product development
  • Dynamic international work environment