Phlebotomy Operations Specialist

. Recruit, place, and manage In-Office Phlebotomists on a national scale .

Posted 9/26/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $85,748 - $96,466 per yearWebsite

Key responsibilities & impact

Recruit, place, and manage In-Office Phlebotomists on a national scale
Recruit, place, and manage Patient Service Center phlebotomists across the growing site network
Support setup of new Patient Service Centers, including site identification, staffing, and launch readiness
Build and maintain relationships with phlebotomy vendors and site partners nationwide
Own scheduling for In-Office and Patient Service Center phlebotomists, ensuring coverage and minimizing service gaps
Manage end-to-end onboarding, including credentialing, training coordination, and compliance documentation
Manage phlebotomy supply inventory across sites
Monitor stock levels and coordinate replenishment
Serve as operational point of contact for Sales on phlebotomy-related needs for the NIPT product line
Provide timely, accurate responses to sales inquiries regarding phlebotomy coverage and site status
Deliver patient-first operational support

What you’ll need

Experience in phlebotomy operations, healthcare staffing, or vendor management; healthcare/diagnostics industry preferred
Proven ability to manage multiple priorities across a distributed, national network
Strong organizational skills and comfort owning scheduling and logistics at scale
Clear, proactive communication and ability to work cross-functionally with sales, contracts, and operations teams
Comfort working with data and operational metrics to track network performance
4-year college degree or equivalent experience required
Willingness to travel up to 25% to help set up and launch new Patient Service Centers
Experience with scheduling, staffing, or vendor-management software such as Salesforce or similar CRM/logistics tools is nice to have
Background in prenatal (NIPT) or oncology diagnostics is nice to have
Experience opening or launching new Patient Service Center sites is nice to have
Project management experience across distributed, multi-site teams is nice to have

Comp & perks

Working alongside brilliant, kind, passionate and dedicated colleagues in an empowering environment
Open, transparent culture including weekly Town Hall meetings
Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increased paid time off with increased tenure
Latest hardware, including laptop, lab equipment, and facilities
Generous equity options offering
Corporate bonus program
Free healthcare options
Very generous fully paid parental leave