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B

Customer Care Manager

Bindu Verma - State Farm Insurance Agent

. Service existing policyholders .

Posted 10/10/2026full-timePrinceton • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in servicing policyholders and managing customer expectations while adhering to company guidelines. Proficient in ethical customer interactions and maintaining a growing book of business with integrity.

Highest-signal resume keywords
Fully LicensedState Farm ExperienceLife Insurance LicenseProperty and Casualty LicenseBilingual in Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
ProfessionalismEthical ConductHonestyPunctualityWillingness to Learn
Industry Keywords
Customer ServiceClaims ReviewBook of Business GrowthCustomer Expectations ManagementCustomer Requests

About the role

Key responsibilities & impact
  • Service existing policyholders
  • Review claims and customer requests
  • Interact with customers and prospects professionally and ethically
  • Grow book of business with integrity
  • Respond to prospective customers in a timely fashion
  • Manage customer expectations within company guidelines

Requirements

What you’ll need
  • FULLY LICENSED and SEASONED team member
  • Prior STATE FARM experience within the last 12 months
  • Currently licensed in Life, Property and Casualty
  • Spanish language bilingual skills preferred
  • Available for work 9A–5P Eastern Time
  • Honest, hard working and punctual
  • Ability to manage customer expectations within company guidelines
  • Ability to work professionally and ethically
  • Willingness to learn

Benefits

Comp & perks
  • Company paid travel incentive for high performers
  • Free Telehealth
  • Paid time off
  • Profit sharing
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Flexible work from home options available
  • Benefits and rewards that are second to none