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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical consulting and client implementation within healthcare settings, with a strong focus on relationship management, project management, and compliance with HIPAA regulations. Proficient in training and supporting clients on product offerings while driving improvements based on market feedback.
Highest-signal resume keywords
Bachelor’s Degree In Nursing5+ Years Healthcare ExperienceClinical Consulting ExperienceHIPAA Compliance UnderstandingProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Workflow SupportImplementation Roadmap DevelopmentSuccess Metrics EstablishmentRemote Patient Monitoring ExperienceTelehealth ExperienceExcel ProficiencyWord ProficiencyPowerPoint Proficiency
Soft Skills
Strong Communication SkillsRelationship Management SkillsOrganization SkillsTime Management Skills
Certifications & Qualifications
Registered Nurse (RN)Clinical Degree/Certification
Industry Keywords
HealthcareClient ImplementationsClinical ExpertiseMarket FeedbackSales Process
About the role
Key responsibilities & impact- Report to the VP of Customer Success
- Lead complex client implementations, including reviewing customer use cases, determining product solutions, establishing success metrics, supporting clinical workflows and implementation roadmaps
- Build client relationships to ensure implementations meet customer requirements and BioIntelliSense capabilities
- Train and educate customers on BioIntelliSense product offerings and value proposition
- Provide ongoing clinical support and post-implementation improvement and optimization
- Coordinate with sales/business development, product, data science, customer care and operations teams
- Contribute clinical expertise to the end-to-end BioIntelliSense solution
- Solicit market feedback to drive feature requests and product roadmap improvements
- Partner with customers during the sales process to understand needs and develop value propositions and business cases
Requirements
What you’ll need- Bachelor’s Degree in Nursing or RN is required. RT or other clinical degree/certification will be considered
- 5+ years of professional work experience in a healthcare clinical or hospital setting
- 2+ years of professional work in a clinical consulting role with a healthcare company
- Remote patient monitoring or telehealth experience preferred
- Demonstrated strong organization, time management and project management skills
- Understanding of HIPAA requirements and compliance
- Strong communication and relationship management skills, in both pre-sales and post-sales environments
- Demonstrated ability to effectively communicate with customer, managers, clinicians/practitioners and executives on product, clinical expectations, technical integration, and business process
- Proficient in Excel, Word and PowerPoint and ability to independently produce documents
- Ability to project manage and complete projects in a timely manner
- General travel expectations are 40-50% travel; some periods may involve 50%+ travel
- Must be willing/able to travel up to 40-50%+ as needed
Benefits
Comp & perks- Robust Medical, Dental and Vision Plans
- STD, LTD, Insurance Plans
- HSA and Flexible Spending Accounts
- Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting
- FlexVTO (flexible vacation plans)
- Paid Sick Leave
- 11 Company Holidays
- Home Office Benefits Stipend for Fully Remote Roles