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Bionic

Tech Lead, Salesforce

Bionic

. Lead and develop a team of Salesforce Developers and Administrators through line management, coaching and mentoring .

Posted 11/11/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Salesforce Sales Cloud and Service Cloud, with a strong focus on solution design, integration, and team leadership. Proven ability to manage technical delivery, ensure platform security, and enhance operational efficiency through automation and AI.

Highest-signal resume keywords
Salesforce Sales CloudSalesforce Service CloudSalesforce IntegrationCertified Salesforce Admin (201)Agile Software Development Lifecycle

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ApexLightning Web ComponentsFlowAPI IntegrationAutomated DeploymentData ModellingSource ControlRelease ManagementSalesforce SecurityTechnical Solution Design
Soft Skills
Collaborative MindsetCreative Problem-SolvingExcellent CommunicationInterpersonal SkillsResilience
Tools & Technologies
DocuSign eSignatureAmazon ConnectAppExchange PackagesAI Tools
Certifications & Qualifications
Certified Salesforce Admin (201)Platform App Builder
Industry Keywords
Customer ServiceSalesMarketingTechnical DeliveryProduction Incident Management

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead and develop a team of Salesforce Developers and Administrators through line management, coaching and mentoring
  • Lead solution design, approve technical decisions and guide implementation across standard functionality, configuration, code and integrations
  • Deliver technical tasks alongside the team and contribute to configuration, code and design reviews
  • Represent the team with stakeholders, provide estimates and recommendations, and oversee technical progress with Product and Delivery
  • Build initiatives and projects supporting Marketing, Sales, Commercial and Customer Service
  • Manage live-environment issues and own production incidents, solutions and post-incident actions through completion
  • Plan and prioritise Tech Essentials work to maintain platform health and security
  • Ensure quality practices for testing, source control and deployment, using automation and AI to improve delivery
  • Coordinate releases, technical dependencies, release readiness and rollout with the Delivery Manager and other Salesforce team
  • Improve monitoring and alerting, support major incidents and complete follow-up actions across Salesforce and core contact centre integrations
  • Manage delivery against project and initiative timelines, communicate risks early and align stakeholders on priorities and expectations

Requirements

What you’ll need
  • In-depth knowledge of Salesforce Sales Cloud and Service Cloud
  • Sound judgement choosing between standard functionality, Flow, Apex, Lightning Web Components and external integrations
  • Thorough understanding of Salesforce security, permissions, data modelling, platform limits and integration constraints
  • Practical experience connecting Salesforce with external business systems through APIs and AppExchange packages
  • Track record delivering solutions across the full software development lifecycle in an agile environment
  • Significant experience with Salesforce integrations and connected systems, ideally including DocuSign eSignature and CLM, and Amazon Connect
  • Proficiency in team-owned testing, source control, release management and automated deployment practices
  • Understanding of how AI tools can improve technical delivery, including review and validation of outputs
  • Certified Salesforce Admin (201) required
  • Platform App Builder preferred
  • Line management experience using objectives and key results
  • Experience leading high-performing teams
  • Collaborative mindset, self-motivation, creative problem-solving, ability to manage multiple priorities and competing demands
  • Excellent communication and interpersonal skills
  • Ability to communicate technical issues to non-technical audiences
  • Customer-centric mindset
  • Resilience and a can-do attitude without overcommitting

Benefits

Comp & perks
  • Private healthcare cover
  • Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
  • Eyecare scheme
  • 25 days annual leave plus the 8 UK bank holidays, increasing with tenure
  • 1 paid family/religious day of leave per year following successful probation period
  • 1 paid charity volunteering day per year
  • Option to buy/sell up to an additional 3 days leave per year
  • Enhanced maternity, paternity or shared parental leave
  • 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
  • Flexible working options & a hybrid work approach
  • Auto-enrolled salary sacrifice pension scheme
  • Life assurance
  • Season ticket loans, salary advances & loans to buy/rent a home based on tenure
  • Cycle to work scheme
  • Highflyers incentive, a VIP experience for high performers across Bionic Group
  • Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
  • Long service awards