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Program Coordinator – Contract
BioScript Solutions. Manage assigned patient reimbursement projects and cases for the NavieGo branch .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient reimbursement projects and coordinating with healthcare professionals to ensure prescription drug coverage. Proficient in handling high caseloads while maintaining strong communication and interpersonal relationships with physicians and clinics.
Highest-signal resume keywords
Patient Reimbursement ManagementHealthcare CoordinationCustomer Service ExperienceBilingual CommunicationAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reimbursement ExperienceBiologics KnowledgeMicrosoft WordMicrosoft ExcelGoogle ApplicationsPrescription Drug CoveragePatient Support Program EnrollmentAdverse-Event ReportingDocumentation FacilitationTime Management
Soft Skills
Strong Communication SkillsInterpersonal SkillsProfessional Telephone MannerOrganizational SkillsProblem-Solving Skills
Industry Keywords
Healthcare IndustryPharmaceutical IndustryInsurance IndustryPatient EnrollmentFunding SolutionsPublic FundingPrivate FundingFederal FundingClinic VisitsFast-Paced Environment
About the role
Key responsibilities & impact- Manage assigned patient reimbursement projects and cases for the NavieGo branch
- Manage all aspects required to obtain prescription drug coverage for patients
- Act as the primary contact for physicians in the assigned geographic area to enroll patients in NavieGo programs
- Establish and maintain trusting relationships with assigned clinics and physicians
- Coordinate cases with insurance companies, physician offices, healthcare professionals, dispensing pharmacies, and injection training sites
- Coordinate public, private, and federal funding and reimbursement solutions
- Assist physicians and staff with patient support program enrollment, consent, prescription, and drug reimbursement forms
- Request missing or additional information from physician offices, pharmacies, and other healthcare providers
- Respond promptly and professionally to physician enrollment requests
- Facilitate documentation required for patient reimbursement renewals
- Conduct clinic visits two to three days per week
- Report product safety information according to adverse-event reporting requirements
- Stay current on medication developments through information sessions, conferences, and monthly educational luncheons
Requirements
What you’ll need- Post-secondary education or equivalent experience
- Minimum of 2 years’ experience in customer/client service
- Prior reimbursement experience is a strong asset
- Experience with biologics is an asset
- Experience in the healthcare, pharmaceutical, or insurance industry is an asset
- Ability to handle a high caseload in a fast-paced, changing environment
- Strong proficiency in Microsoft and Google applications, including Word, Excel, and Google Apps
- Professional, courteous, and efficient telephone manner
- Ability to organize time, set priorities, and multitask to meet competing deadlines
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- High attention to detail
- Ability to resolve issues effectively and efficiently
- English proficiency required
- French proficiency required for day-to-day duties for positions based in Quebec
- Bilingualism in French and English may be required depending on the role, location, and organizational needs
Benefits
Comp & perks- Flexible remote work options
- Growth opportunities and career advancement
- Professional development through new skills, expanded knowledge, information sessions, conferences, and monthly educational luncheons
- Incentive program
- Comprehensive benefits package
- Healthy and safe work environment
- Accessible and inclusive workplace
- Accommodations available during the selection process