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Program Coordinator – Contract
BioScript Solutions. Manage assigned patient reimbursement projects and cases for the NavieGo branch .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient reimbursement projects and coordinating with healthcare professionals to ensure prescription drug coverage. Proficient in handling high caseloads while maintaining strong communication and organizational skills.
Highest-signal resume keywords
Patient Reimbursement ManagementCustomer Service ExperienceHealthcare Industry KnowledgeMicrosoft Office ProficiencyBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reimbursement ExperienceBiologics KnowledgePrescription Drug CoveragePatient Support Program EnrollmentAdverse-Event ReportingData OrganizationMultitaskingTime Management
Soft Skills
Strong Communication SkillsInterpersonal SkillsProfessional Telephone MannerAttention to DetailProblem-Solving Skills
Tools & Technologies
Microsoft ApplicationsGoogle Applications
Industry Keywords
HealthcarePharmaceuticalInsurancePublic Funding MechanismsPrivate Funding MechanismsFederal Funding Mechanisms
About the role
Key responsibilities & impact- Manage assigned patient reimbursement projects and cases for the NavieGo branch
- Manage all aspects required to obtain prescription drug coverage for patients
- Act as the primary contact for physicians to enroll patients in NavieGo-managed programs
- Establish and maintain strong relationships with assigned clinics and physicians
- Coordinate cases with insurance companies, physician offices, healthcare professionals, dispensing pharmacies, and injection training sites
- Acquire knowledge of public, private, and federal funding mechanisms
- Assist physicians and staff with patient support program enrollment, consent, prescription, and drug reimbursement forms
- Request missing or additional information from physician offices, pharmacies, and other healthcare providers
- Respond promptly and professionally to physician enrollment requests
- Facilitate paperwork required for patient reimbursement renewals
- Visit clinics two to three days per week
- Report product safety information according to adverse-event reporting requirements
- Continuously learn about new medications through information sessions, conferences, and monthly educational events
Requirements
What you’ll need- Post-secondary education or equivalent experience
- Minimum 2 years of customer/client service experience
- Prior reimbursement experience is a strong asset
- Biologics experience is an asset
- Healthcare, pharmaceutical, or insurance industry experience is an asset
- Ability to handle a high caseload in a fast-paced, changing environment
- Proficiency in Microsoft and Google applications, including Word, Excel, and Google Apps
- Professional, courteous, and efficient telephone manner
- Ability to organize time, set priorities, and multitask to meet competing deadlines
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- High attention to detail
- Ability to resolve issues effectively and efficiently
- English proficiency is required
- French and English bilingualism may be required depending on the role, location, and organizational needs
Benefits
Comp & perks- Flexible remote work options
- Growth opportunities and career advancement
- Competitive salary
- Incentive program
- Comprehensive benefits package
- Healthy and safe work environment
- Accessible and inclusive workplace
- Accommodation available during the selection process