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After-Sales Service Technician – Southern Germany Region
BITO-Lagertechnik Bittmann GmbH. Inspecting racking systems at customer sites in Germany and, potentially, abroad .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inspecting and maintaining racking systems, with strong communication skills for customer interactions and problem-solving capabilities. Proficient in performing service work and up-selling products while managing customer inquiries effectively.
Highest-signal resume keywords
Electronics TechnicianMechatronics TechnicianIndustrial MechanicMaintenance and Service WorkGood English Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Racking System InspectionTechnical ProcessingUp-SellingCross-SellingMaintenanceService Assignments
Soft Skills
Strong Organizational SkillsIndependenceHigh Level of Personal Responsibility
Tools & Technologies
PROmotionPROmobileLEO
Certifications & Qualifications
Vocational Training as Electronics TechnicianVocational Training as Mechatronics TechnicianVocational Training as Industrial MechanicQualified Electrical Specialist
Industry Keywords
Customer CommunicationField SalesProblem SolvingCustomer InquiriesExtensive Travel
About the role
Key responsibilities & impact- Inspecting racking systems at customer sites in Germany and, potentially, abroad
- Communicating with customers, inspectors, and field sales representatives
- Technically processing and clarifying customer inquiries
- Up-selling and cross-selling BITO products during customer visits
- Performing maintenance on PROmotion, PROmobile, and LEO, including minor service assignments
- Processing complaints and finding solutions to problems
Requirements
What you’ll need- Completed vocational training as an Electronics Technician (m/f/d) or Mechatronics Technician (m/f/d), along with further training as a qualified electrical specialist
- Alternatively, completed vocational training as an Industrial Mechanic (m/f/d); further training as a qualified electrical specialist will be provided
- Experience performing maintenance and service work is an advantage
- Good written and spoken English skills
- Willingness to undertake extensive travel
- Independence, strong organizational skills, and a high level of personal responsibility
Benefits
Comp & perks- Company car for business and private use
- Consistent professional and personal development opportunities
- Employee development
- Employee participation programs
- Employee events
- Retirement benefits
- Health management programs
- Job security
- Collective-agreement benefits
- Company cafeteria
- Bonuses
- Corporate benefits
- Attractive compensation
- Bicycle leasing