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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and documentation skills while ensuring compliance with HIPAA and maintaining client confidentiality. Capable of facilitating effective communication and service delivery within a fast-paced environment.
Highest-signal resume keywords
Documentation ProficiencyOrganization SkillsDecision MakingClient CommunicationHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention To DetailMultitaskingPositive AttitudeQuick Learner
Tools & Technologies
Client DatabasesCommunication Systems
Industry Keywords
Service DeliveryClient OperationsInsurance AuthorizationsStaffingEthical Standards
About the role
Key responsibilities & impact- Oversee a designated caseload within the client operations team
- Facilitate seamless service delivery
- Ensure appropriate staffing
- Offer support and guidance to families and providers
- Maintain ongoing communication with families, including monthly check-in calls
- Guide and support providers to enable optimal care
- Address and resolve service-related issues and challenges
- Ensure prompt receipt of patient progress reports
- Facilitate acquisition of insurance authorizations
- Monitor and increase utilization of authorized hours
- Collaborate with recruiters to hire staff and ensure timely, suitable case staffing
- Interview candidates and communicate with successful candidates throughout onboarding
- Record and document interactions and correspondence with clients and providers
- Keep systems and client databases up to date
- Participate in team meetings and implement departmental suggestions
- Uphold company policies, ethical and professional standards, client confidentiality, HIPAA compliance, and applicable laws
Requirements
What you’ll need- Proficiency in documentation, organization and tracking skills
- Exceptional attention to detail
- Decision making; ability to multitask
- Positive attitude
- Computer proficiency
- Quick learner and ability to work in a fast-paced work environment where deadlines have to be met
- Must work in person
Benefits
Comp & perks- Competitive compensation and benefits package
- Friendly office environment
- Great exposure to the emerging field of Applied Behavior Analysis (ABA)
- A rewarding position seeing the results of children with ASD reach their full potential
- Full benefits package
- Health insurance paid 95% by the company
- Dental, Vision, and Life Insurance
- 401K with a company match
- Holiday Pay
- PTO