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Field Application Engineer – Industrial Automation, Robotics, Medical Devices
BlackBerry. Act as the face of QNX and liaison between customers and QNX R&D, Engineering Services, and Product Management teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software development and technical consulting for embedded systems, with strong capabilities in customer relationship management and effective communication of complex technical concepts. Possesses a solid understanding of market trends and competitive intelligence to enhance customer experience and drive new development projects.
Highest-signal resume keywords
Embedded Systems DevelopmentC, C++, Assembly ProgrammingLinux Development EnvironmentsCustomer Relationship ManagementTechnical Consulting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DevelopmentDesign and ArchitectureReal-Time ProgrammingTechnical Requirements AnalysisFeasibility AssessmentsBenchmarkingHigh-Level Design AssistanceTechnical Material PreparationRTOS SolutionsFunctional Safety Standards
Soft Skills
Interpersonal SkillsRelationship-BuildingEffective CommunicationProblem-SolvingLeadership
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Electrical Engineering
Industry Keywords
Embedded IndustryRoboticsMedical SegmentHigh-Tech IndustryMarket ConceptsCustomer Experience
Tech Stack
Tools & technologiesAssemblyLinuxRTOSC++
About the role
Key responsibilities & impact- Act as the face of QNX and liaison between customers and QNX R&D, Engineering Services, and Product Management teams
- Provide technical expertise on QNX solutions in pre-sales and post-sales capacities
- Support the sales team through customer design analysis, feasibility and scope assessments, and technical consulting
- Manage customer technical requirements from development through commercial release
- Build and maintain customer technical relationships to encourage new development projects and appropriate upgrades
- Deliver pre-sales software development work, including demos, benchmarking, high-level design assistance, and initial environment setup
- Participate occasionally in customer-specific development
- Prepare and present technical material to customers onsite or virtually
- Represent QNX at regional trade shows, speaking engagements, and webinars
- Develop and maintain a technical knowledge base of competitive intelligence
- Recommend technical requirements to Marketing and Sales to improve customer experience
- Travel to customer sites as needed
Requirements
What you’ll need- Experience interfacing between customers and engineering in both commercial (sales) and technical capacities
- Working experience in software sales, ideally in embedded industries
- Software development, design and architecture experience focused on embedded systems, real-time programming, or similar low-level programming with C, Assembly, or C++
- Experience working in Linux development environments
- Industrial, Robotics, or Medical segment vertical market experience
- Broad general knowledge of the high-tech and embedded industry
- Thorough knowledge and ongoing awareness of current market concepts and practices
- General and strategic business management, creative and visionary planning, analysis and decision-making, effective leadership, communications and customer relations skills
- Strong interpersonal and relationship-building skills
- Excellent communication skills and ability to translate complex technical concepts into clear business value
- Strong problem-solving skills and ability to remain calm and effective in high-pressure customer situations
- Bachelor's Degree in Computer Science, Electrical Engineering or similar, or equivalent meaningful experience
- Technical experience in RTOS solutions from competitive providers such as Wind River, Green Hills, or similar vendors is an asset but not essential
- Familiarity with functional safety standards IEC 61508, ISO 13849, and IEC 62304 is a strong asset
- Willingness to travel 25–30% to customer sites
Benefits
Comp & perks- Attractive compensation, commission & benefits package
- Flexible working model
- Opportunity to work with state-of-the-art technology
- Tools and resources to build skillset and accelerate growth & personal development
- BlackBerry Sales Incentive Pay (SIP) bonus program based on sales performance against quarterly or full-year quotas
- Pension coverage
- Eye exams
- Computer glasses
- Wellness expenses
- Paid time off