Operations Manager

BlackStone eIT

. Manage end-to-end onboarding for new joiners across all geographies in coordination with HR, IT, and Finance.

Posted 10/27/2026full-timeRemote • EgyptSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-country operations, including onboarding, offboarding, and compliance with regional labor laws. Proficient in overseeing payroll processes and vendor relationships while ensuring operational efficiency and adherence to documentation standards.

Highest-signal resume keywords

Multi-Country Operations ManagementVisa and Immigration ProcessesPayroll Coordination and ComplianceMedical Insurance Program ManagementOperational Procedure Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementPayroll ProcessingVisa Issuance and RenewalsCompliance FrameworksEquipment ProcurementBudget MonitoringProcess DocumentationVendor ManagementAsset TrackingMulti-Currency Payroll Coordination

Soft Skills

Team LeadershipEffective CommunicationProblem SolvingAdaptabilityCustomer Service Orientation

Tools & Technologies

MS OfficeERP SystemsOperational Management Systems

Industry Keywords

Labor LawsAdministrative LeadershipOffice ManagementGovernment LiaisonRegional Compliance

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage end-to-end onboarding for new joiners across all geographies in coordination with HR, IT, and Finance.
Procure, prepare, hand over, and track employee equipment.
Oversee offboarding, including equipment recovery, insurance cancellations, and documentation.
Handle employee medical insurance enrollment on joining and cancellation on exit.
Manage employee visa issuance, renewals, and cancellations across the UAE, KSA, Jordan, and Egypt.
Coordinate with PROs and government authorities.
Track visa, permit, and commercial registration expiry dates.
Oversee company commercial licenses across jurisdictions.
Ensure compliance with regional labor laws in the UAE, KSA, Jordan, Egypt, and the US.
Review and approve Operations-originated payroll inputs, including expense additions, deductions, and reimbursements.
Ensure country-level payroll and expense submissions are accurate, complete, and timely.
Coordinate with HR Payroll to resolve payroll variances and exceptions.
Supervise country Operations coordinators and support staff across regional offices.
Manage office leases, facilities, utilities, maintenance, and vendor contracts.
Oversee travel, accommodation, and transportation logistics.
Manage medical insurance renewals and provider relationships.
Monitor administrative and facilities budgets for cost savings.
Document, standardize, and continuously improve operational processes.
Identify operational gaps, manual workarounds, and automation opportunities; present recommendations to the Chief Process Officer.
Support company-wide reporting, compliance checks, and operational audits.
Report directly to the Chief Process Officer.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Operations Management, or a related field.
7–10 years of experience in multi-country operations, office management, or administrative leadership roles.
Proven track record managing a distributed team across multiple geographies and time zones.
Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan.
Experience managing medical insurance programs and vendor contracts.
Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent processes.
Strong working knowledge of regional labor and compliance frameworks across KSA, UAE, Jordan, and Egypt.
Proficiency in MS Office and experience working with ERP or operational management systems.
Flexible to work across multiple time zones and working week structures (Saturday–Wednesday for KSA; Monday–Friday for Egypt and Jordan).
Ability to design, document, and enforce processes and hold teams accountable.
Comfortable managing country-level operations remotely without physical oversight.
Experienced in managing mixed-capability teams and adapting communication styles and performance management accordingly.
Structured and concise in managing upward; knows what/when to escalate and maintains composure under pressure.
Approaches colleagues as internal customers to provide efficient, professional, and friction-free support.
Resolves operational blockers independently and escalates only what genuinely requires senior intervention.
Rigorous in record-keeping, tracking deadlines, and maintaining compliance documentation.
Prior experience in an IT staffing, systems integration, managed services, or professional services environment is advantageous.
Experience coordinating payroll inputs across multi-currency, multi-country payroll cycles is advantageous.
Experience managing equipment procurement and asset tracking for a dispersed, consultant-heavy workforce is advantageous.
Very good English language proficiency for KSA and UAE coordination is advantageous.