Senior Business Analyst

BlackStone eIT

. Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives .

Posted 10/6/2026full-timeAmman • JordanSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis with a focus on government eServices and digital transformation, including requirements elicitation, process modeling, and stakeholder management. Proficient in AI tools and methodologies, ensuring solutions align with business objectives while maintaining data sensitivity.

Highest-signal resume keywords

Business AnalysisRequirements ElicitationBPMN 2.0 Process ModelingAzure DevOpsAI Proficiency

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Hard Skills

Business Requirements Document (BRD)User StoriesAcceptance CriteriaProcess ModelingBacklog ManagementAgile DeliveryPrompt EngineeringData Sensitivity JudgmentWireframingBasic Data Awareness

Soft Skills

Stakeholder ManagementFacilitationBilingual Communication

Tools & Technologies

Azure DevOpsVisioLucidchartCamundaDraw.ioFigmaPower BI

Certifications & Qualifications

CBAP

Industry Keywords

Government eServicesDigital TransformationUAE Government ContextPublic-Sector Digital ServicesECMOmni-Channel Service DeliveryUAE PASS Integration

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives
Produce BRDs, user stories / PBIs with acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery
Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs
Map as-is / to-be processes and identify dependencies, edge cases, and non-functional requirements including security, privacy, audit, and performance
Apply AI tools, including LLMs, prompt engineering, and AI-assisted documentation, while validating outputs and protecting sensitive government data
Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives
Mentor junior Business Analysts and uphold the team’s BA methodology and standards

Requirements

What you’ll need

Bachelor’s degree in Computer Science, IT, Business, or a related field
6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC
Proven greenfield requirements experience — not limited to ERP configuration or pre-sales
Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria)
Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io)
Backlog management and Agile delivery with Azure DevOps (or Jira)
Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English)
Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment
Familiarity with eServices, digital-government standards, and the UAE government context
Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration (preferred)
Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI) (preferred)
CBAP (or equivalent BA certification) strongly preferred