Delivery Lead – PMO Director, AI, Data & Customer Transformation

Blend360

. Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption .

Posted 10/9/2026full-timeRemote • Maryland • United StatesSenior💰 $190,000 - $280,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading strategic AI, data, and digital transformation programs, with a strong focus on governance, project delivery, and stakeholder communication. Proven ability to manage complex, multi-workstream initiatives and drive business value through effective planning and execution.

Highest-signal resume keywords

Program DeliveryPMO LeadershipDigital TransformationAI ReadinessAgile Project Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DeliveryData StrategyGovernance StructuresBudget ManagementRisk ManagementStakeholder CommunicationProject ManagementData ModernizationCustomer 360Analytics

Soft Skills

Exceptional CommunicationExecutive Presentation SkillsStrategic Operating Ability

Tools & Technologies

CRM PlatformsMarTechCloud Data PlatformsComposable Data PlatformsModern Analytics Environments

Certifications & Qualifications

PMPPgMPSAFeScrumLean

Industry Keywords

Management ConsultingDigital TransformationHigh-Growth Transformation PracticesSystems IntegrationEnterprise Architecture

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption
Establish project charters, roadmaps, governance models, milestones, workstreams, and success measures
Create and maintain PMO standards, delivery frameworks, RACI models, reporting templates, and stage gates
Coordinate strategy, architecture, data engineering, analytics, AI, CRM, MarTech, product, and operations teams
Translate complex business objectives into initiatives, requirements, and priorities
Manage risks, issues, dependencies, scope changes, budgets, capacity, and escalations
Run operating reviews, steering committees, client meetings, status reports, and decision forums
Guide initiatives through discovery, assessment, proof of concept, implementation, production launch, and adoption
Ensure solutions are practical, scalable, well-governed, and aligned with enterprise architecture and data strategy
Support business development, proposals, estimates, statements of work, and client presentations
Develop reusable delivery playbooks and improve planning and execution processes
Coach delivery managers, project managers, and team members
Track business value including adoption, revenue impact, retention, efficiency, cycle time, data quality, and customer experience outcomes

Requirements

What you’ll need

10+ years of experience in program delivery, PMO leadership, management consulting, digital transformation, data strategy, or technology delivery
Experience leading complex, multi-workstream programs for enterprise or Fortune 500 clients
Hands-on experience with AI readiness, data modernization, Customer 360, identity resolution, CDPs, CRM, MarTech, analytics, or composable data platforms
Experience with Agile, hybrid, and traditional project delivery methods
Experience creating governance structures and delivery processes
Exceptional communication and executive presentation skills
Strategic and delivery-focused operating ability
Experience with estimates, budgets, staffing models, proposals, and statements of work
Bachelor's degree or equivalent professional experience
Must be willing to travel to Stamford, CT
Preferred: background in consulting, agencies, systems integration, or high-growth transformation practices
Preferred: experience taking AI or data initiatives from strategy or proof of concept into production at scale
Preferred: track record of building or scaling a PMO, delivery practice, or consulting capability
Preferred: professional certifications such as PMP, PgMP, SAFe, Scrum, Lean, or similar
Preferred: experience managing distributed or global teams
Preferred: familiarity with cloud data platforms, marketing technology ecosystems, CRM platforms, and modern analytics environments

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401K
PTO
Paid holidays
Commuter benefits
Spending accounts
Life insurance
Disability coverage
EAPs
Competitive benefits program supporting the health and financial well-being of employees and their families