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Field Service Engineer – Apprentice
Block Imaging. Install, maintain, and repair medical imaging equipment at customer locations under experienced Field Service Engineer guidance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, maintaining, and repairing medical imaging equipment, with strong mechanical and electrical skills. Proficient in troubleshooting, preventive maintenance, and adhering to safety procedures while maintaining professional customer relationships.
Highest-signal resume keywords
Medical Imaging Equipment RepairMechanical AptitudeTroubleshooting AbilityMicrosoft Office ProficiencyValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventive MaintenanceElectronic DiagnosisMechanical RepairCalibrationsX-Ray TheoryComputer NetworkingData EntryManual DexterityVisual AcuitySafety Procedures Compliance
Soft Skills
Critical ThinkingInitiativeAttention to DetailClear CommunicationCustomer Relationship Management
Tools & Technologies
Diagnostic SoftwareComputer HardwarePPE Compliance
Industry Keywords
Field Service EngineeringTechnical DisciplineHospital Health and SafetyRegulatory RequirementsMilitary Training Equivalent
Tech Stack
Tools & technologiesRay
About the role
Key responsibilities & impact- Install, maintain, and repair medical imaging equipment at customer locations under experienced Field Service Engineer guidance
- Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to OEM standards
- Diagnose and resolve electronic, mechanical, and network issues
- Participate in structured learning programs, hands-on technical training, and supervised field assignments
- Complete training in electronics, computer networking, x-ray theory, and hands-on x-ray equipment
- Document service work accurately
- Help train end users on proper equipment operation and maintenance
- Communicate updates to management and team members, report issues, and identify improvement opportunities
- Represent the company professionally onsite and maintain customer relationships
- Share field insights and pursue ongoing learning in new technologies and repair methods
- Drive, load, transport, and deliver parts/equipment
- Work approximately four months at Block Imaging’s headquarters in Holt, Michigan
Requirements
What you’ll need- Minimum of one year of hands-on mechanical and/or electrical experience
- Demonstrated mechanical aptitude through work experience and/or relevant training
- Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience
- Strong mechanical skills and troubleshooting ability
- Critical thinking and initiative
- Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail
- Clear and professional verbal, written, and listening skills
- Ability to work respectfully and effectively with customers, vendors, and team members
- Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management
- Ability to follow safety procedures and regulatory requirements
- Valid driver’s license and compliance with driving requirements
- Minimum age 21 and eligibility under company vehicle policy
- Ability to frequently drive, load, transport, and deliver parts/equipment
- Ability to stand, walk, bend, stoop, kneel, and reach for extended periods
- Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids
- Manual dexterity with tools, small components, and electronic parts
- Visual acuity and color perception to read schematics, calibrate equipment, and identify wiring or indicators
- Ability to wear required PPE and comply with hospital health and safety requirements
- Ability to safely operate and enter/exit vehicles and work in varied environmental conditions
- Equivalent military training or technical specialty experience may be considered
Benefits
Comp & perks- Housing allowance for out-of-state candidates during approximately four months of training at headquarters in Holt, Michigan
- Housing allowance may be available for local candidates within a 75-mile radius of Holt, MI
- Health, vision, dental, and other insurance coverage
- Flexible Spending Accounts (FSAs)
- Health Savings Accounts (HSAs)
- 19 days of paid time off per year for full-time team members
- Two “People Matter” volunteer days annually
- Annual bonus opportunities based on company profitability goals
- 401(k) investment plan with discretionary company matching contribution up to 6%
- Financial planning tools and training
- Team Member Perks Program with discounts and special deals
- Tuition assistance after three months: 50% reimbursement up to $1,000 per calendar year, increasing to $2,500 after two years
- Employee referral bonus program
- Paid parental leave following qualified FMLA-approved leave
- Hands-on experience and structured training
- Mentorship from experienced field engineers
- Clear path to a long-term career in field service engineering
- Positive, connected, supportive work environment