Senior Delivery Manager

Blue Acorn iCi

. Lead delivery across highly complex accounts, multi-program portfolios, or strategic delivery domains involving Adobe Experience Cloud solutions .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $185,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading complex accounts and multi-program portfolios, particularly with Adobe Experience Cloud solutions. Capable of establishing integrated operating directions and governance frameworks while ensuring financial health and client satisfaction.

Highest-signal resume keywords

Adobe Experience Cloud SolutionsPortfolio GovernanceFinancial Health OversightCross-Program Conflict ResolutionAgile Delivery Models

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GovernanceFinancial ForecastingQuality AssuranceRisk ManagementResource StrategyData Lifecycle KnowledgeIntegration DependenciesDeployment ProcessesMulti-Environment ArchitectureClient Outcomes

Soft Skills

LeadershipCoachingStakeholder CommunicationDecision-MakingConflict Resolution

Tools & Technologies

Adobe Experience PlatformReal-Time Customer Data PlatformAdobe Journey OptimizerCustomer Journey AnalyticsAdobe CommerceAEM AssetsWorkfrontMarketo Engage

Industry Keywords

Multi-Program PortfoliosStrategic Delivery DomainsCommercial CommitmentsOperational ImplicationsCI/CD Delivery Models

Tech Stack

Tools & technologies

AEMCloud

About the role

Key responsibilities & impact

Lead delivery across highly complex accounts, multi-program portfolios, or strategic delivery domains involving Adobe Experience Cloud solutions
Establish integrated operating direction across governance, financials, quality, workforce capacity, risk, client outcomes, and commercial commitments
Oversee portfolio financial health, forecasting, delivery performance, resource strategy, quality, risk, and client satisfaction
Review critical delivery decisions and recovery plans for feasibility, client impact, quality, cost, capacity, risk, and long-term account health
Resolve cross-program and cross-account conflicts involving priorities, dependencies, staffing, governance, investment, and accountability
Advise senior client and internal stakeholders through clear options, tradeoffs, recommendations, and decision criteria
Establish portfolio governance, assurance checkpoints, escalation mechanisms, and course-correction practices
Coordinate delivery across Adobe Experience Cloud solution tracks, aligning technical dependencies, program sequencing, milestones, and stakeholder visibility
Partner with architects, engineering, data, UX, strategy, and client teams to support cohesive delivery across Adobe Experience Cloud programs
Help teams navigate platform interactions, data flows, technical constraints, environment dependencies, and dev/QA/stage/prod deployment workflows
Support delivery involving multi-platform integrations, migrations, or modernization of Adobe technology stacks
Guide Delivery Managers, Program Managers, and senior practitioners
Improve decision quality through coaching and review of critical work
Convert lessons from complex delivery portfolios into reusable operating standards, methods, and organizational improvements

Requirements

What you’ll need

10+ years of relevant experience, or equivalent practical experience
Demonstrated leadership across highly complex accounts, multi-program portfolios, or strategic delivery domains
Experience establishing integrated operating direction across governance, financials, quality, workforce capacity, risk, client outcomes, and commercial commitments
Ability to evaluate critical delivery and recovery decisions against client impact, quality, cost, capacity, dependencies, risk, and long-term commercial and operational implications
Demonstrated ability to resolve cross-program and cross-account conflicts involving priorities, dependencies, staffing, governance, investment, and accountability
Experience overseeing portfolio financial health, forecasting, delivery performance, resource strategy, quality, risk, and client satisfaction
Ability to establish portfolio governance, assurance checkpoints, escalation mechanisms, and course-correction practices
Broad fluency across Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Commerce, AEM Assets, Workfront, and Marketo Engage
Knowledge of data lifecycle, source systems, identity models, ingestion processes, segmentation logic, activation workflows, delivery sequencing, and risk
Understanding of multi-environment architecture, platform-to-platform interactions, integration dependencies, and deployment processes
Experience with agile, scaled agile, or CI/CD-enabled delivery models and complex cross-team integration efforts
Ability to advise senior client and internal stakeholders using clear options, trade-offs, recommendations, and decision criteria
Demonstrated ability to guide Delivery Managers, Program Managers, and senior practitioners, hold delivery leaders accountable, and improve decision quality through coaching and review
Ability to identify long-term commercial, operational, talent, workforce, and client implications and translate portfolio lessons into reusable operating standards
Ability to travel up to 40%
Expected utilization target of 85%
Unrestricted authorization to work in the United States without employer sponsorship now or in the future
Must not require immigration or visa sponsorship, including H4 EAD, H-1B, OPT, CPT, TN, O-1, E-3, or J-1 visas

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off
401(k)
Competitive benefits package
Equal opportunity employment
Reasonable accommodation for qualified applicants with disabilities