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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing medical claims, including coordination of benefits and applying provider reimbursement rules. Strong analytical and communication skills are essential for effective collaboration and resolution of claims-related issues.
Highest-signal resume keywords
Medical Claims ProcessingCoordination Of Benefits (COB)Claims AdjustmentMedical Billing CertificationAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EditsBenefit RecalculationProcessing CodesRefund RequestsContractual Benefits Application
Soft Skills
Oral CommunicationWritten CommunicationHuman Relations Skills
Tools & Technologies
PC Software
Certifications & Qualifications
Medical Billing Certification
Industry Keywords
Health InsuranceClaims ReviewQuality AuditsMedicareBackground Screening
About the role
Key responsibilities & impact- Accurately process claims edits
- Determine primacy for Coordination of Benefits (COB)
- Adjust previously paid claims and initiate procedures to recover overpaid funds
- Review, research, and update claims, including benefit recalculation, claims edits, and refund requests
- Apply contractual benefits and provider reimbursement rules
- Identify denial, edit, and processing codes to correctly process coordinated and non-coordinated claims
- Request medical records when required
- Communicate with internal and external contacts regarding claims, COB, and medical record requests
- Review quality audits and correct or route them within 48 hours
- Research and determine the correct order of benefits and correct COB records
- Notify appropriate departments when Medicare determines primacy incorrectly
- Assist with training, implementations, documentation, and other assigned duties
Requirements
What you’ll need- High School Diploma or equivalent required
- 6 months of experience in medical claims or health insurance-related customer service, or successful completion of BCBSLA adjustment or COB training
- Certification in Medical Billing or Coding can be used in lieu of experience
- Strong analytical ability
- Oral and written communication skills
- Human relations skills
- Working knowledge of relevant PC software
- Must be authorized to work for Louisiana Blue in the United States without employer-sponsored immigration support
- Residency in or relocation to Louisiana is preferred
- Must successfully complete background and pre-employment drug screening
Benefits
Comp & perks- Employee resources to support health, learning, skill development, professional growth, and community service
- Reasonable accommodations for individuals with disabilities
- Smoke- and tobacco-free workplace
- Background and pre-employment drug screening
- Drug-free workplace