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Privacy Specialist
Blue Cross Blue Shield of Arizona. Perform privacy investigations, research, and training to ensure compliance with state and federal laws .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of privacy laws and compliance, with the ability to conduct investigations, develop training materials, and implement monitoring systems. Strong analytical and communication skills are essential for interacting with diverse stakeholders and delivering effective education on complex privacy issues.
Highest-signal resume keywords
Privacy InvestigationsCompliance MonitoringTraining DevelopmentAnalytical SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Privacy ComplianceData AnalysisReport GenerationDocument ReviewEthical StandardsPrivacy AuditingCorrective Action PlansEmployee EducationRegulatory StandardsPrivacy Best Practices
Soft Skills
Verbal CommunicationWritten CommunicationJudgmentTeam CollaborationPrioritization
Tools & Technologies
Office EquipmentSpreadsheet SoftwareDatabase SoftwarePresentation SoftwareWord Processing Software
Industry Keywords
Protected Health InformationCorporate ComplianceGovernment CompliancePrivacy IssuesEthics Culture
About the role
Key responsibilities & impact- Perform privacy investigations, research, and training to ensure compliance with state and federal laws
- Promote an ethics culture within BCBSAZ
- Research, write, revise, and/or deliver privacy training modules for online and stand-up delivery
- Develop employee supplemental education materials, including brochures, flyers, email notices, newsletter articles, and website content
- Participate on corporate teams as necessary
- Develop, implement, and perform privacy monitoring and auditing systems
- Monitor and respond to correspondence from internal customers and external contacts
- Assist with project deadlines, schedules, vendor reviews, and privacy incidents
- Maintain internal business-partner-facing website and documentation tracking systems
- Review Powers of Attorney, Trust documents, and company-created forms for access to Protected Health Information
- Prepare and maintain tracking systems for outside counsel invoicing
- Research privacy best practices, laws, and regulations and recommend program modifications
- Perform privacy and security reviews according to accreditation, privacy, and regulatory standards
- Consult management on departmental privacy issues
- Represent BCBSAZ at industry conferences and present best practices
- Manage projects with multidisciplinary teams
- Collaborate and cross-train with Privacy Specialists and Legal Department staff
- Serve as a privacy subject matter expert
- Serve as backup for Corporate Ombudsman and respond to high-priority member and provider complaints
- Identify possible violations of laws, regulations, or policies
- Conduct in-depth investigations through research, data gathering, interviews, and analysis
- Develop and implement corrective action plans
- Mentor and train team members
- Perform other duties as assigned
Requirements
What you’ll need- 6 months of experience with government or corporate compliance, privacy, or legal issues (Level 1)
- 4 years of experience with government or corporate privacy issues (Level 2)
- 5 years of experience with government or corporate privacy issues (Level 3)
- High-School Diploma or GED in general field of study (All Levels)
- Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
- Intermediate PC proficiency
- Intermediate proficiency in spreadsheet, database, presentation and word processing software
- Advanced knowledge of ethical, corporate or government compliance, or privacy issues
- Analytical skills to support independent and effective decisions
- Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints
- Verbal and written communication skills and ability to interact professionally with diverse groups, executives, managers, and subject matter experts
- Ability to create and deliver employee education of complex government or corporate privacy issues in an understandable way
- Ability to maintain confidentiality and privacy
- Analytical knowledge necessary to generate reports based on available data and make decisions based on reported data
- Excellent judgment
- Take appropriate risks using available data
- Build synergy with a diverse team in an ever-changing environment
Benefits
Comp & perks- Hybrid workforce strategy (Workability) offering flexibility with how and where employees work
- Full-time employment with a schedule of at least 40 hours per week
- Health insurance products and services offered by AZ Blue