Technical Analyst IV

Blue Cross Blue Shield of Arizona

. Develop technical documentation and designs .

Posted 10/7/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis, data management, and application architecture, with a strong focus on business intelligence reporting and data governance. Proficient in providing end-user support, technical documentation, and mentoring while managing complex technical projects.

Highest-signal resume keywords

Data AnalysisBusiness Intelligence ReportingApplication ArchitectureData GovernanceTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementData ExtractionAnalytical ReportingData-Mapping TechniquesSQL DatabasesDecision-Support SystemsProgrammingDatabase SystemsFlowcharting SoftwareMicrosoft Applications

Soft Skills

Analytical SkillsInterpersonal CommunicationEffective Decision-MakingTask PrioritizationConfidentiality Maintenance

Tools & Technologies

Microsoft SQLWindows ServerOffice EquipmentData-Analysis SoftwareSpreadsheet Software

Industry Keywords

Data Governance Best PracticesHIPAA RegulationsUser-Acceptance TestingBusiness-Requirements DevelopmentGlobal Threats and Vulnerabilities

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop technical documentation and designs
Analyze and test applications and data structures
Provide end-user support and training for new applications and data structures
Conduct post-implementation reviews of systems and reporting solutions supporting customers and management
Research, analyze, track, and resolve complex production problems
Build, support, and maintain complex processes, programs, and data
Facilitate or create procedures and processes supporting advancing technologies or capabilities
Evaluate high-level project information and forecast required work effort
Provide peer review and mentoring to employees at Levels 1-3
Participate in or lead complex technical projects
Create complex ad hoc reports for internal and external use
Serve as a subject-matter expert in two or more assigned areas, including business intelligence production reporting, application architecture, application architecture and support, or training
Participate in corporate quality and data-governance programs
Participate in an on-call rotation
Remain current on developments in technology-related industries
Perform other duties as assigned

Requirements

What you’ll need

Must reside and work within the State of Arizona
Levels 2-4: Three years of experience in computer technology and/or information systems
Levels 2-4: Two years of experience in data analysis, data management and integration, data extraction, and analytical reporting
High school diploma or GED in a general field of study
No required licenses
No required certifications
Intermediate skill in using office equipment, including copiers, fax machines, scanners, and telephones
Intermediate PC proficiency
Intermediate proficiency with spreadsheet, database, flowcharting, and word-processing software
Intermediate knowledge of data-mapping techniques and data-analysis software
Intermediate knowledge of computer operating systems
Intermediate knowledge of Microsoft applications and suites, Windows Server, and Microsoft SQL databases
Strong analytical skills supporting independent and effective decision-making
Ability to prioritize tasks and manage multiple priorities, sometimes under limited time constraints
Effective interpersonal, verbal, and written communication skills
Systems-research and analysis skills
Ability to write and present business-intelligence documentation
Ability to remain current on global threats and vulnerabilities
Experience working with and managing third parties
Knowledge of business-requirements development and user-acceptance testing
Ability to maintain confidentiality and privacy
Understanding of data-governance best practices and data-quality improvement principles
Preferred: Knowledge of HIPAA regulations; advanced proficiency with spreadsheets, SQL queries, databases, flowcharting, and word-processing software; advanced knowledge of data-mapping techniques, computer operating systems, decision-support systems, programming, database systems, data management, and BusinessObjects
Preferred: Bachelor's degree in Computer Science, Information Systems, Business, or a related field

Benefits

Comp & perks

Hybrid work flexibility through AZ Blue's Workability workforce strategy
Full-time schedule of at least 40 hours per week
Additional hours as requested or needed to meet business requirements