Program Manager II

Blue Cross Blue Shield of Massachusetts

. Lead end-to-end implementation of medium-to-high complexity payment integrity projects .

Posted 10/2/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $94,410 - $115,390 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex payment integrity projects within the healthcare sector, utilizing project management methodologies such as Agile and Waterfall. Proficient in managing cross-functional teams and delivering impactful project outcomes through effective communication and leadership.

Highest-signal resume keywords

Project ManagementHealthcare Payment IntegrityAgile MethodologyJiraLeadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementPayment IntegrityClaims ProcessingAgile MethodologyWaterfall MethodologyProject MetricsKPI TrackingData AnalysisMedical CodingReimbursement Methodologies

Soft Skills

LeadershipCommunicationInfluencingMotivating TeamsProblem-Solving

Tools & Technologies

JiraSmartsheetMS Project

Industry Keywords

Healthcare AdministrationProject LifecycleLeanSix Sigma

About the role

Key responsibilities & impact

Lead end-to-end implementation of medium-to-high complexity payment integrity projects
Plan and scope projects through implementation, launch, and post-launch analysis
Develop and manage project plans covering scope, timelines, resources, and budgets
Lead and coordinate cross-functional teams across IT, Claims, Analytics, and Provider Relations
Serve as primary contact for high-visibility projects
Provide status updates and reports to senior leadership and key stakeholders
Identify, track, and mitigate project risks, issues, and dependencies
Drive project execution, manage deliverables, and ensure milestones are met
Hold team members and stakeholders accountable
Define and track project metrics and KPIs
Report completed-project business impact to leadership

Requirements

What you’ll need

Bachelor's degree in healthcare administration, business, finance, or a related field
High school degree or equivalent required unless otherwise noted above
5+ years of direct, hands-on experience in project management
Experience leading complex, large-scale, and highly visible projects
Proven track record implementing projects within healthcare payment integrity or claims processing
Expertise in project management methodologies such as Agile and Waterfall
Proficiency with Jira, Smartsheet, or MS Project
Ability to manage multiple priorities in a fast-paced environment
Strong leadership and communication skills
Ability to influence and motivate cross-functional teams
Ability to report effectively to senior management
Understanding of the project lifecycle and implementation of business and technology solutions
Preferred: experience with Lean or Six Sigma
Preferred: strong analytical and problem-solving skills with a data-driven approach
Preferred: knowledge of medical coding, billing, and reimbursement methodologies

Benefits

Comp & perks

Variable pay eligibility
Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k)
Suite of well-being benefits
Employee development investment and resources
Opportunities to forge a unique career path
Work/life balance support