Business Operations Advisor

Blue Cross NC

. Facilitate strategic-goal planning and develop departmental/divisional operational plans .

Posted 9/19/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $73,698 - $117,917 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic planning, operational analysis, and change management, with a strong focus on data analysis and reporting. Proven ability to lead cross-functional initiatives and manage vendor relationships effectively.

Highest-signal resume keywords

Strategic Goal PlanningData AnalysisChange ManagementSalesforce ExperienceProvider Credentialing Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational PlanningBusiness AnalysisBudget AnalysisKey Performance Indicator TrackingCost-Reduction Evaluation

Soft Skills

LeadershipCommunicationCollaborationPublic SpeakingEvent Coordination

Tools & Technologies

Salesforce

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree

Industry Keywords

Change ManagementVendor ManagementWorkforce PlanningDepartmental OperationsExecutive Reporting

About the role

Key responsibilities & impact

Facilitate strategic-goal planning and develop departmental/divisional operational plans
Produce segment business plans and analysis under guidance from the Segment Lead
Coordinate departmental/divisional events, meetings, and leadership planning sessions
Support workforce planning, staffing models, and tracking of employee hires against budgets and competencies
Aid adoption and communication of standard operating procedures and processes
Lead change-management work supporting business and process improvements
Handle special projects, including cost-reduction and efficiency evaluations
Review best or next practices and industry literature; brief leadership on relevant issues
Lead engagements with external entities and coordinate data-gathering and research efforts
Track initiatives and projects and prepare progress presentations for varied audiences, including senior leadership
Consolidate and standardize business-operations data analysis and reporting
Perform departmental budget analysis and monitor forecasts and cost-reduction goals
Track goals through collection and analysis of key performance indicators
Support internal and external partnership meetings and capture follow-up actions
Prepare input for annual, CEO, Board, marketing, and communications reports
Support leadership public-speaking engagements and industry Board and Committee meetings
Manage vendor relationships as required by business operations

Requirements

What you’ll need

Bachelor's degree or advanced degree (where required)
3+ years of experience in a related field
In lieu of degree, 5+ years of experience in a related field
5+ years of provider credentialing experience is highly preferred
Executive reporting and data analysis experience is highly preferred
Salesforce experience
Ability to work from North Carolina, South Carolina, or Virginia as listed on the posting
Remote Flex role includes a few in-office visits each year
Onsite expectations discussed during the interview process

Benefits

Comp & perks

Work-life balance, flexibility, and autonomy
Medical, dental, and vision coverage
Health and wellness programs
Parental leave and support
Adoption and surrogacy assistance
Career development programs
Tuition reimbursement for continued education
401(k) match including an annual company contribution
Paid Time Off (PTO)
Annual Incentive Bonus based on annual corporate goal achievement and individual performance
Remote Flex work virtually, with a few in-office visits each year