Principal Learning Solutions Architect

Blue Cross NC

. Improve organizational performance through strategic consulting, performance analysis, learning design, and business partnership .

Posted 9/16/2026full-timeDurham • North Carolina • United StatesLead💰 $107,901 - $172,642 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in performance consulting, learning strategy, and organizational effectiveness, with a strong focus on leveraging AI-enabled learning technologies and modern learning ecosystems to drive business performance and workforce transformation.

Highest-signal resume keywords

Performance ConsultingLearning StrategyAI-Enabled Learning TechnologiesExecutive-Level PresentationsStrategic Advisor

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentInstructional DesignNeeds AssessmentPerformance ImprovementProject Portfolio ManagementTalent DevelopmentDigital MediaFacilitationLearning Experience Platforms (LXP)Learning Management Systems (LMS)

Soft Skills

StorytellingRelationship BuildingCritical ThinkingStrategic Thinking

Industry Keywords

Organizational EffectivenessWorkforce TransformationLearning EcosystemsChange ManagementCoaching Frameworks

About the role

Key responsibilities & impact

Improve organizational performance through strategic consulting, performance analysis, learning design, and business partnership
Serve as a trusted advisor to senior leaders, directors, and vice presidents
Build understanding of business objectives, operational challenges, performance metrics, and workforce strategies
Participate in strategic planning to identify workforce capability implications
Influence leaders toward root-cause solutions
Conduct performance consulting engagements and diagnose workforce challenges and performance opportunities
Assess business, operational, behavioral, process, technology, knowledge, organizational, leadership, communication, incentive, and accountability factors
Design comprehensive learning and learning-adjacent solutions, including formal learning programs, digital learning experiences, performance support tools, in-the-flow-of-work learning, knowledge management strategies, AI-enabled learning and support, coaching frameworks, leader enablement, change and adoption strategies, and communications campaigns
Lead conversations with senior leaders and executive stakeholders
Translate complex problems into concise, actionable business insights
Use storytelling to make data meaningful and drive decisions
Create executive-ready presentations and consultation materials
Analyze business performance metrics, learner data, operational KPIs, workforce trends, and stakeholder feedback
Identify patterns, opportunities, risks, and emerging capability needs
Synthesize data sources into narratives and recommendations
Use qualitative and quantitative insights to guide solution design and prioritization
Serve as a subject matter expert within Learning & Development
Introduce innovative practices, technologies, and methodologies
Maintain expertise in learning strategy, performance consulting, organizational effectiveness, workforce transformation, and AI-enabled learning
Influence enterprise learning strategy and operating models
Manage multiple projects and programs with focus on customer service and timely execution

Requirements

What you’ll need

Bachelor's degree or advanced degree (where required), or 10+ years of experience in related field in lieu of degree
8+ years of experience in related field
Strong PowerPoint skills, including building decks for executive-level presentations
Strong storytelling skills, including executive facilitation
Experience serving as a strategic advisor and providing thought leadership to customers and stakeholders outside of the learning organization
Knowledge of modern learning ecosystems, including Learning Experience Platforms (LXP), Learning Management Systems (LMS), and AI-enabled learning technologies
Strong relationship building, critical thinking, and strategic thinking ability
Skills in coaching, curriculum development, digital media, facilitation, instructional design, learning strategies, needs assessment, organizational development, performance improvement, project portfolio management, strategy development, talent development, and training delivery

Benefits

Comp & perks

Work-life balance, flexibility, and autonomy
Medical, dental, and vision coverage
Health and wellness programs
Parental leave and support
Adoption and surrogacy assistance
Career development programs
Tuition reimbursement for continued education
401k match including an annual company contribution
Paid Time Off (PTO)
Annual Incentive Bonus
Competitive health benefits and wellness programs
Flexible remote work options through Hybrid Flex or Remote Flex arrangements