Senior Business Operations Advisor

Blue Cross NC

. Build and facilitate repeatable, company-focused strategic planning processes .

Posted 11/4/2026full-timeRemote • North Carolina • United StatesSenior💰 $89,174 - $142,679 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Operation Management, Change Management, and Organizational Strategic Planning, with a strong focus on Process Improvements and effective Client Vendor Relationship management. Proven ability to lead strategic initiatives, manage workforce plans, and facilitate departmental events to enhance operational efficiency.

Highest-signal resume keywords

Business Operation ManagementChange ManagementOrganizational Strategic PlanningProcess ImprovementsClient Vendor Relationship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce PlanningBudget AnalysisData AnalysisKPI TrackingStrategic ConsultingStaffing OperationsBusiness Plans ProductionCost Reduction StrategiesEvent CoordinationStandard Operating Procedures

Soft Skills

Relationship BuildingCommunicationLeadershipFacilitationCollaboration

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree

Industry Keywords

Strategic Planning ProcessesChange Management WorkBusiness PartnershipsAdministrative Cost ReductionVendor Management

About the role

Key responsibilities & impact

Build and facilitate repeatable, company-focused strategic planning processes
Lead coordination, planning, and facilitation of departmental/divisional events
Manage workforce plans and staffing models, including tracking employee hires by budget and competency
Produce segment business plans and analysis under guidance from the Segment Lead
Facilitate adoption and communication of standard operating procedures and processes
Facilitate change management work supporting business and process improvements
Lead special projects and evaluate opportunities to reduce costs and improve efficiencies
Review best or next practice opportunities for potential adoption
Develop recommendations from industry literature and brief leadership on current and emerging issues
Lead engagements with external entities and coordinate data gathering and research
Track initiatives and projects and create progress presentations for varied audiences
Consolidate and standardize business operations data analysis and reporting
Provide analysis and insights for proposed strategic initiatives
Coordinate budget analysis, monitor forecasts, and review administrative cost reduction goals
Track and evaluate goal progress through KPI data collection and analysis
Strengthen business partnerships through proactive communications, relationship building, and process improvements
Facilitate Annual Report, CEO/Board reports, and other marketing and communication opportunities
Provide input and recommended strategy for leadership public speaking engagements and industry board or committee meetings
Coordinate and manage vendor relationships

Requirements

What you’ll need

Bachelor's degree or advanced degree (where required)
5+ years of experience in related field
In lieu of degree, 7+ years of experience in related field
Business Operation Management
Change Management
Client Vendor Relationship
Operations Management
Organizational Strategic Planning
Partnership Strategy
People Management
Process Improvements
Staffing Operations
Strategic Consulting

Benefits

Comp & perks

Work-life balance, flexibility, and autonomy
Medical, dental, and vision coverage
Health and wellness programs
Parental leave and support
Adoption and surrogacy assistance
Career development programs
Tuition reimbursement for continued education
401k match including an annual company contribution
Annual Incentive Bonus
Paid Time Off (PTO)