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Strategic Client Consultant I – National Accounts
Blue Cross NC. Deliver consistent, profitable Blue Cross NC National Group sales .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management, focusing on client retention, revenue generation, and strategic growth within the health care industry. Proficient in analyzing financial data and delivering data-backed solutions to enhance client value and maintain profitable partnerships.
Highest-signal resume keywords
Account Management ExperienceClient Relationship ManagementFinancial Analysis SkillsNorth Carolina Health and Life Insurance LicenseStrategic Growth Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Data AnalysisBenefits AdministrationRevenue GenerationCross-Selling StrategiesClient Retention StrategiesMarket Trend AnalysisData-Backed SolutionsProject ManagementNegotiation SkillsHealth Care Industry Knowledge
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationTeam CollaborationIndependent Work AbilityRelationship Building
Certifications & Qualifications
North Carolina Health and Life Insurance License
Industry Keywords
Blue Cross NCHealth Care IndustryAccount ManagementConsultingClient StakeholdersAncillary ProductsCommunity AffairsMarket PositioningClient ServicesBook-of-Business Management
About the role
Key responsibilities & impact- Deliver consistent, profitable Blue Cross NC National Group sales
- Promote group retention and sell new product lines to existing clients
- Serve as lead relationship manager for key client stakeholders
- Build trusted relationships with complex clients and consultants
- Report insights on financial and service value delivered to clients
- Apply knowledge of client business needs, Blue Cross NC’s value proposition, benefits administration, and the health care industry
- Provide data-backed solutions and recommendations to increase financial value for current clients
- Retain existing business, maximize group retention, and ensure profitable partnerships
- Manage profit and loss performance and revenue generation
- Negotiate renewals and cross-sell opportunities with complex clients and consultants
- Identify growth opportunities in ancillary products, buy-ups, and expanded service offerings
- Manage group data and profiles and contribute to the customer-centric knowledge base
- Analyze client financial and utilization data, industry trends, and benchmarks
- Develop trusted-advisor relationships with producers using health-market trends and group-data analysis
- Collaborate with Client Services to address group issues and meet project-management and delivery needs
- Partner with the Group Center of Excellence and Operations on renewal coordination and enrollment
- Identify, document, and communicate best practices and client experiences
- Maintain relationships with business leaders through community affairs participation
- Maintain Blue Cross NC’s corporate image within the community
- Monitor competitor positioning and practices and communicate competitive activity and market needs to Blue Cross NC
Requirements
What you’ll need- Bachelor's degree or advanced degree (where required), or 7+ years of experience in a related field in lieu of degree
- 5+ years of experience in a related field
- Must be able to obtain a North Carolina Health and Life Insurance license within 60 days of employment
- Must possess and maintain a valid driver’s license
- Current or previous experience in an Account Management role or consulting firm with an assigned book-of-business
- Experience with medical, pharmacy, or stop-loss accounts is desirable
- Current or previous Blue Cross NC account management experience or experience with other Blue Cross Plans is desirable
- Ability to work independently and as part of a team
- Experience developing short- and long-term strategies for retention and growth
- Strong written and verbal communication skills
- Ability to convey complex information to a broad audience
Benefits
Comp & perks- Medical, dental, and vision coverage
- Numerous health and wellness programs
- Parental leave and support
- Adoption and surrogacy assistance
- Career development programs
- Tuition reimbursement for continued education
- 401k match including an annual company contribution
- Work-life balance, flexibility, and autonomy
- Remote work with a few in-office visits each year
- Initial draw/guarantee for sales-role new hires during onboarding