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AI/ML Engineer II
BLUE ORIGIN. Design and build multi-agent systems for incident triage and root cause analysis using specialized agents coordinated by a central orchestrator .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and building multi-agent systems for incident triage and root cause analysis, with a strong focus on AI infrastructure management using AWS services. Proficient in developing LLM-based applications and implementing evaluation frameworks for agent performance.
Highest-signal resume keywords
Multi-Agent System DesignLLM-Based Application DevelopmentAWS Services ProficiencyInfrastructure As CodeEvaluation Frameworks Development
ATS Keywords
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Hard Skills
Python ProgrammingPrompt EngineeringTool Use or Function CallingRetrieval-Augmented GenerationAPI DevelopmentIncident ResponseEvaluation HarnessesAgent Communication DesignOperational DocumentationKnowledge Base Management
Soft Skills
Clear CommunicationCollaboration
Tools & Technologies
AWS CDKCloudFormationTerraformOpenSearchDynamoDBCloudWatchLambdaS3Observability Tools
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBlue’s Standard Background Check
Industry Keywords
Incident TriageRoot Cause AnalysisAI InfrastructureContinuous ImprovementAgent Accuracy Metrics
Tech Stack
Tools & technologiesAWSCloudDynamoDBPythonTerraform
About the role
Key responsibilities & impact- Design and build multi-agent systems for incident triage and root cause analysis using specialized agents coordinated by a central orchestrator
- Build and maintain knowledge bases over internal documentation, runbooks, and escalation paths
- Develop ingestion pipelines, chunking and retrieval strategies, and relevance evaluation
- Provision and manage AI infrastructure as code with AWS CDK across environments
- Define evaluation frameworks and metrics for agent accuracy, hallucination rate, tool-call correctness, latency, and cost
- Drive continuous improvement of AI agents and workflows
- Partner with engineers and domain teams to turn real incident patterns into new tools, agents, and knowledge content
- Document agent architectures, tool interfaces, guardrails, and operational runbooks
- Take AI/ML tooling from prototype to audited production deployment for edge-to-cloud production systems
Requirements
What you’ll need- Bachelor's in Computer Science, Electrical Engineering, or a related field
- 2+ years of software or ML engineering experience, including production systems
- Hands-on experience building LLM-based applications, including prompt engineering, tool use or function calling, and retrieval-augmented generation (RAG)
- Experience with AWS services such as Lambda, S3, DynamoDB, CloudWatch, and IAM
- Programming skills in Python, with experience building APIs and services
- Experience with infrastructure as code (AWS CDK, CloudFormation, or Terraform)
- Familiarity with observability concepts: logs, metrics, traces, alerting, and incident response
- Ability to write clear design documents, interface definitions, and operational documentation
- U.S. citizenship or nationality, U.S. permanent residency, or lawful admission into the U.S. as a refugee or asylee required by export control regulations
- Blue’s Standard Background Check required for all positions
- Desired: experience designing multi-agent orchestration patterns and agent-to-agent communication
- Desired: experience with OpenSearch or other vector and hybrid search systems
- Desired: experience building evaluation harnesses for LLM and agent systems, including offline benchmarks and LLM-as-judge methods
Benefits
Comp & perks- Medical, dental, and vision insurance
- Basic and supplemental life insurance
- Paid parental leave
- Short- and long-term disability
- 401(k) with a company match of up to 5%
- Education Support Program
- Stock Options for all regular employees working at least 20 hours/week
- Up to four weeks of paid time off per year based on weekly scheduled hours
- Up to 14 company-paid holidays
- Potential eligibility for benefits and bonuses based on role type and job level
- Reasonable accommodation for applicants requiring it during the application/interview process