Partner-Centred Design Consultant

Blue Ventures

. Examine the end-to-end experience of working with Blue Ventures .

Posted 10/12/2026contractRemoteMid-LevelSenior💰 £25,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in service design and customer experience, with a focus on developing and applying frameworks that enhance partner support and engagement. Capable of conducting research and interpreting organizational arrangements to drive effective service transformation.

Highest-signal resume keywords

Service DesignCustomer Experience (CX)User Experience (UX)Human-Centred Service TransformationFramework Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partner ResearchOrganizational AssessmentAlternative Approach DevelopmentData Science ApplicationAdvocacy Engagement

Soft Skills

CollaborationCritical ThinkingProblem Solving

Industry Keywords

Partnership StrategyFrontline Community Fund (FCF)Consultancy

About the role

Key responsibilities & impact

Examine the end-to-end experience of working with Blue Ventures
Connect partner experience to organisational choices shaping that experience
Assess how training and learning, partnerships, programme performance, data science and advocacy engage partners and coordinate their work
Conduct direct partner research
Interpret and challenge existing organisational arrangements
Develop alternative approaches to partner support
Introduce a shared framework that Blue Ventures can continue using beyond the consultancy
Apply the framework to selected priority areas and demonstrate its value
Help teams develop the understanding and practices needed to maintain the framework
Focus primarily on partners funded through the Frontline Community Fund (FCF)
Complement the wider Partnership Strategy and internal operating model review without owning the overall strategy, comprehensive internal efficiency review or full implementation of recommendations

Requirements

What you’ll need

Strong experience in service design, customer experience (CX), user experience (UX) or human-centred service transformation
Expertise to interpret and challenge existing arrangements
Ability to develop alternative approaches and demonstrate how support could be designed and delivered differently
Ability to introduce and apply a shared framework beyond the consultancy
Consultancy duration of three to four months