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Business Analyst II
BlueCross BlueShield of South Carolina. Evaluate activities, performance, and systems within a specific area for standards and workflow simplification .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in evaluating systems and workflows, preparing analytical reports, and executing formal test plans to ensure quality software delivery. Proficient in communicating complex concepts to diverse audiences and linking project implementations to business processes.
Highest-signal resume keywords
Business Requirements DefinitionUser Acceptance Test PlansTest Matrices DevelopmentMicrosoft Office ProficiencyMainframe Electronic Data Processing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisWorkflow SimplificationSoftware TestingDebuggingSystem Problem ResolutionProject PlanningQuality AssuranceDocumentationChange ManagementPerformance Evaluation
Soft Skills
Effective CommunicationTeamworkInterpersonal SkillsAnalytical SkillsConceptual Skills
Tools & Technologies
CMSFISS
Industry Keywords
Business Support ConceptsSystems ConceptsOperational Process EffectsTesting Results AnalysisSecurity Administration
About the role
Key responsibilities & impact- Evaluate activities, performance, and systems within a specific area for standards and workflow simplification
- Compile data for analysis and prepare reports and presentations for management using applicable programming languages and/or software products
- Review system enhancements and upgrades for customer file modification requirements
- Facilitate timely and accurate updates to reference files based on customer requests
- Coordinate testing and debugging of new or modified software
- Create test matrices and supporting documentation
- Develop and execute formal test plans for quality software delivery
- Monitor software implementations for exceptions and verify desired operational-process effects
- Identify and document systems problems and assist in their resolution
- Research and diagnose system problems, formulate solutions, initiate change sheets, define business requirements, and test corrections
- Define business requirements, test, and lead small to moderate projects
- Assist management with business reviews by analyzing internal and external projects and changes
- Recommend improvements to productivity, cost effectiveness, and timeliness
- Document workflow procedures with management and departmental personnel
- Prepare communications about business changes
- Prepare written reports and analyses on testing results and related data, including workflow recommendations
- May provide security administration to supported applications when an appropriate written and approved request is received
Requirements
What you’ll need- Bachelor's degree
- Associates degree plus an extra 2 years job-related experience for a total of 4 years of required work experience, or 6 total years required work experience
- Working knowledge of business support and systems concepts
- Ability to communicate effectively with technical and non-technical audiences
- Good teamwork and interpersonal skills
- Good analytical and conceptual skills
- Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents
- Working knowledge of how projects and implementations affect an organization and ability to link them to business processes
- Working knowledge of mainframe electronic data processing system change methodology
- Microsoft Office proficiency
- CMS Experience preferred
- FISS Experience preferred
- This position is not eligible for sponsorship now or in the future
Benefits
Comp & perks- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
- Supplemental pay for health coverage until required SCA health insurance enrollment is complete
- Health insurance coverage begins on the first day of the month following 28 days of full-time employment