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RN Appeals Analyst – SC, GA
BlueCross BlueShield of South Carolina. Research the substance of complex appeal and retrospective review requests, including pre-pay and post-payment review appeals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical expertise in medical necessity guidelines and appeals processes, with proficiency in documentation and compliance within healthcare regulations. Possesses an active RN license and the ability to analyze clinical information effectively while maintaining confidentiality.
Highest-signal resume keywords
Active RN LicenseClinical ReviewUtilization ReviewMicrosoft Office ProficiencyAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ExperienceBenefit AnalysisMedical Necessity GuidelinesQuality AssuranceHome Health ExperienceDocumentation CompliancePolicy ApplicationContractual RequirementsCriteria/Protocol KnowledgePre-Pay and Post-Payment Review
Soft Skills
Good JudgmentOrganizational SkillsOral CommunicationWritten CommunicationCustomer Service
Tools & Technologies
Word Processing SoftwareManaged Care Systems
Certifications & Qualifications
RN LicenseNurse Licensure Compact (NLC) Compliance
Industry Keywords
Healthcare Delivery SystemsConfidentiality RegulationsClinical DocumentationAppeal ProcessesRetrospective Review
About the role
Key responsibilities & impact- Research the substance of complex appeal and retrospective review requests, including pre-pay and post-payment review appeals
- Perform clinical review or benefit analysis to determine whether requested services meet medical necessity guidelines
- Document decisions within mandated timeframes and in compliance with applicable regulations or standards
- Document the basis of appeals or retrospective reviews accurately and timely
- Research member and provider service appeals using clinical documentation, contractual requirements, governing agencies, policies, and procedures
- Adhere to confidentiality regulations regarding protected health information
- Perform appeal and retrospective reviews by applying policies, procedures, clinical information, and benefit or policy provisions
- Perform special projects, including reviews of clinical information to identify quality-of-care issues
Requirements
What you’ll need- Associates in a job-related field
- Graduate of Accredited School of Nursing
- 2 years clinical experience plus 1 year utilization/medical review, quality assurance, or home health, OR, 3 years clinical
- For Palmetto GBA (Co. 033) only: 2 years clinical experience plus 2 years utilization/medical review, quality assurance, or home health experience, or a combination of experience totaling four years
- Working knowledge of word processing software
- Working knowledge of managed care and various forms of health care delivery systems
- Strong clinical experience including home health, rehabilitation, and/or broad medical surgical experience
- Knowledge of specific criteria/protocol sets and their use
- Microsoft Office proficiency
- Active, unrestricted RN license from the United States and in the state of hire, OR active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC)
- Ability to work independently, prioritize effectively, and make sound decisions
- Good judgment, analytical or critical thinking, customer service, organizational, oral and written communication skills
- Ability to persuade, negotiate, or influence others
- Ability to handle confidential or sensitive information with discretion
Benefits
Comp & perks- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more