Technical Team Lead – CICS

BlueCross BlueShield of South Carolina

. Coordinate a team of technical specialists through assigned work requests .

Posted 10/22/2026full-timeColumbia • South Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination and resource management capabilities, with a focus on effective communication and problem resolution. Proficient in system analysis, application functions, and resource planning to deliver quality solutions in a dynamic environment.

Highest-signal resume keywords

Project CoordinationResource ManagementSystem AnalysisAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Information Systems ExperienceRequirements GatheringResource PlanningDatabase SystemsCOBOLJCLREXXAssemblerZ/OSCICS

Soft Skills

Analytical SkillsVerbal CommunicationWritten CommunicationFlexibilityProblem Resolution

Tools & Technologies

Microsoft OfficeBMCIBM Performance AnalyzerGraphics SoftwareMonitoring Tools

Industry Keywords

Application FunctionsBusiness FunctionsDevelopment EnvironmentsProduction EnvironmentsPerformance Tools

About the role

Key responsibilities & impact

Coordinate a team of technical specialists through assigned work requests
Review and distribute approved work requests based on staff availability and skill
Ensure all needed resources are obtained
Monitor work progress and performance and troubleshoot problems
Meet with management teams to review active and planned work efforts
Assemble qualified teams to support approved work requests
Shift resources and obtain additional resources as circumstances change
Assign and schedule work request tasks
Coordinate work among the team and other areas
Identify and escalate issues that may negatively impact projects
Conduct and lead project status meetings
Ensure appropriate team decision-making
Perform problem resolution for the team
Attend meetings related to current and upcoming projects
Maintain and distribute a resource plan to team members
Track and communicate status, resource needs, deadlines, and issue resolution
Report progress and key project milestones to management
Cross-train with technical staff to understand assigned projects and processes
Deliver timely, quality solutions

Requirements

What you’ll need

Bachelor’s degree
Alternatively, Associates degree plus an extra 2 years of job-related work experience for a total of 7 years of required work experience, or 9 total years of required work experience
5 years Information systems experience
Strong analytical skills
Working knowledge of system analysis concepts
Working knowledge of application and business functions
Exceptional verbal and written communication skills
Basic knowledge of development and production environments, database systems and utilities, applicable programming languages and system components
Flexibility to adapt to changing business, client and project needs
Ability to balance workload for several work requests simultaneously
Basic understanding of resource planning and organizational impacts
Working knowledge of requirements gathering concepts
Microsoft Office and graphics software
Hands-on experience with z/OS, CICS (strong preference with CICSPlex), VSAM, and SMP/E preferred
COBOL, JCL, REXX, and/or Assembler experience preferred
Experience with monitoring/performance tools such as BMC or IBM Performance Analyzer preferred
This position is not eligible for sponsorship now or in the future

Benefits

Comp & perks

Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Diverse and inclusive workplace
Opportunities to develop skills, advance careers and contribute to company growth
Reasonable accommodations for disabilities, pregnancy-related conditions, and sincerely held religious beliefs