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Training Specialist
BlueCross BlueShield of South Carolina. Provide blended learning solutions using innovative technology and tools to meet business goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and developing blended learning solutions, utilizing innovative technology and adult learning principles to enhance training effectiveness. Proficient in evaluating learner performance and collaborating with subject matter experts to create impactful training materials.
Highest-signal resume keywords
Training DevelopmentAdult Learning PrinciplesProject ManagementMicrosoft Office ProficiencyMedicare Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DesignCurriculum DevelopmentPerformance AssessmentE-Learning SolutionsData GatheringResearch SkillsLean ToolsRoot Cause AnalysisDMAICInstructional Module Design
Soft Skills
Strong Communication SkillsOrganizational SkillsDependabilityHuman Relations SkillsIndependent Work
Tools & Technologies
Training SystemsClassroom EquipmentOffice EquipmentPC Skills
Certifications & Qualifications
Area-Required Training Certification
Industry Keywords
Medicare J15 ExperienceCriterion-Referenced InstructionInstructional DesignTraining OperationsPerformance Gaps
About the role
Key responsibilities & impact- Provide blended learning solutions using innovative technology and tools to meet business goals
- Facilitate technical and non-technical training for new hires, existing staff, and teams
- Manage the training environment and deliver orientations, job-specific, company-specific, e-learning, and other training solutions
- Evaluate learner performance and training effectiveness through testing methodologies
- Communicate with customers and managers about learner and course progression
- Conduct assessments to identify performance, skills, knowledge, and information required for training programs
- Design and develop training solutions and materials for targeted audiences
- Redesign and revise training courses, curricula, and materials to address learning gaps
- Collaborate with subject matter experts, trainer peers, and others to produce instructional materials
- Support training operations by maintaining subject matter knowledge and attending team and workgroup meetings
- Partner with business areas to identify performance gaps and proactively develop training plan objectives
- Maintain and verify training systems access and perform administrative functions
Requirements
What you’ll need- Bachelor's in a job related field required
- Degree equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
- 1 year training, insurance, and/or related work experience required
- Strong verbal and written communication and human relations skills
- Ability to develop research, planning, and data gathering skills
- Ability to design and develop outputs in various methods
- Strong organizational skills to schedule, prioritize, and complete assignments
- Ability to become an SME for multiple lines of business and job functions
- Ability to understand the organization's complex technical environment
- Understanding of adult learning principles and appropriate learning development methodologies
- Ability to deliver training classes to 1 to 50+ individuals
- Dependable, responsible, and able to work independently with little to no management intervention
- Microsoft Office and standard classroom and office equipment proficiency
- PC skills to support development of training programs and materials
- Strong project management skills
- Ability to learn corporate and other required systems
- Ability to complete area-required training certification programs within 1 year and/or receive internal competency verification on area-specific curriculum within 1 year
- Medicare J15 (A, B, HHH) experience preferred
- Familiarity with Criterion-Referenced Instruction (CRI) and Instructional Module Design (IMD) principles and methodologies preferred
- Practical understanding of Lean tools and principles, including Root Cause Analysis (RCA) and DMAIC, preferred
- Deep understanding of Medicare regulations and guidelines preferred
Benefits
Comp & perks- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
- Supplemental pay until enrolled in health benefits 28 days after the hire date
- Diverse and inclusive workplace with opportunities to develop skills and advance careers
- Reasonable accommodations for disabilities, pregnancy-related conditions, and sincerely held religious beliefs