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Training Specialist II
BlueCross BlueShield of South Carolina. Identify training needs, develop training materials and facilitate training .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training needs assessment, development of training materials, and facilitation of diverse training programs. Proficient in project management, data analysis, and the application of Adult Learning Principles to enhance training effectiveness.
Highest-signal resume keywords
Training Material DevelopmentProject Management SkillsAdult Learning PrinciplesTraining Technology FamiliarityData Analysis Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Needs AssessmentPerformance Assessment DevelopmentTraining Program DevelopmentClassroom Presentation SkillsBlended Learning TechniquesTraining Database ManagementTraining Solution DevelopmentTechnical Training FacilitationOrganizational SkillsResearch and Planning Skills
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationHuman Relations SkillsCoaching SkillsFeedback Provision Skills
Tools & Technologies
Microsoft OfficeAudio/Visual ToolsVirtual Training ToolsPodcastsWebinarsTele-conference Tools
Industry Keywords
Insurance-Related ExperienceTraining ExperienceComplex Technical EnvironmentTraining Trends EvaluationTraining Delivery
About the role
Key responsibilities & impact- Identify training needs, develop training materials and facilitate training
- Provide training, guidance and leadership for new training specialists
- Develop performance assessments and testing materials
- Manage trainees and communicate trainee performance to area management
- Lead, plan and prioritize training projects from needs assessment through final product delivery
- Facilitate technical and non-technical training for employees, business partners, external customers and other audiences
- Contribute expertise as a member of various functional groups
- Follow project methodology to develop trainee and training performance assessments and testing materials
- Develop, revise and update training materials
- Analyze, identify and develop training solutions using blended learning techniques and innovative technology/tools
- Gather data from quality audits and team development surveys and incorporate it into training deliveries
- Track and monitor team interactions and provide feedback to trainees and management
- Identify developmental needs and provide guidance, coaching and train-the-trainer sessions
- Prepare reports and presentation materials
- Facilitate training for all levels of management
- Evaluate training trends, techniques and programs
- Maintain training databases, reports and assessments as needed
Requirements
What you’ll need- Bachelor's Degree
- Degree equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
- 3 years job-related work experience, including 2 years’ training experience plus 1 year insurance-related work experience
- Microsoft Office and standard classroom and office equipment
- PC skills to support development of training programs and materials
- Strong project management skills
- Ability to learn corporate and other required systems
- Familiarity with training technology, including audio/visual, virtual, podcasts, webinars, tele-conference and other training tools
- Strong verbal, written and human relations skills
- Strong research, planning, data gathering and analysis skills
- Strong design and development skills to create outputs in various methods
- Strong organizational skills
- Ability to acquire strong knowledge of multiple lines of business and job functions
- Ability to acquire understanding of the organization’s complex technical environment
- Ability to perform job responsibilities with little to no management supervision
- Skills in training material development and classroom presentations to large groups and varied audiences
- Understanding of Adult Learning Principles and appropriate learning development methodologies
Benefits
Comp & perks- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
- Diverse and inclusive workplace
- Reasonable accommodations for disabilities, pregnancy-related conditions, and sincerely held religious beliefs