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Care Coordinator
BlueCross BlueShield of Tennessee. Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in assessing and addressing members' health, employment, and independent living needs while providing exceptional customer service. Proficient in collaborating with clinical and social support teams to ensure comprehensive care and service delivery.
Highest-signal resume keywords
Registered Nurse LicenseMaster of Social Work LicenseClinical ExperienceCustomer Service SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentHome-Based Services AuthorizationDigital Literacy AssessmentMicrosoft Office SkillsFace-to-Face Visits
Soft Skills
Interpersonal SkillsOrganizational SkillsCommunication Skills
Tools & Technologies
Email
Certifications & Qualifications
Active RN License in TennesseeLCSW LicenseLMSW LicenseLAPSW License
Industry Keywords
Behavioral HealthCommunity LivingLong-Term ServicesStakeholder ManagementImmunizations
About the role
Key responsibilities & impact- Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals
- Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs
- Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
- Authorize appropriate home- and community-based services using established criteria
- Confirm authorized services are provided and members’ needs are met
- Travel to members’ homes for visits
- Manage requests and demands from internal and external stakeholders
Requirements
What you’ll need- 3 years of experience in a clinical setting
- 2 years of clinical experience required
- Registered nurse with an active license in Tennessee, or an active license in the state of residence if participating in the Nurse Licensure Compact Act; or Master of Social Work with an active unrestricted LCSW, LMSW, or LAPSW license
- Exceptional customer service skills
- Must live in Lincoln or Giles County, Tennessee
- Available for an 8:00am–5:00pm EST schedule
- Valid driver's license
- TB Skin Test for coordinators working in the field
- Basic Microsoft Office and email skills
- Effective time management skills
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Digital literacy assessment required
- Various immunizations and/or associated medical tests may be required
- Position requires 24 months in role before eligibility to post for other internal positions
Benefits
Comp & perks- Full-time employment
- Option to work a compressed work week after 1 year, with management approval
- No on-call schedule
- Various immunizations and/or associated medical tests may be provided/required as applicable