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Care Coordinator
BlueCross BlueShield of Tennessee. Ensure members’ safety at home or in community settings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting comprehensive assessments of members' needs and coordinating appropriate home and community-based services. Strong focus on collaboration with clinical and social support teams to enhance members' health and independent living outcomes.
Highest-signal resume keywords
Registered Nurse LicenseClinical ExperienceCustomer Service SkillsEffective Communication SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentHome And Community-Based Services AuthorizationDigital Literacy AssessmentBehavioral Health SupportFunctional Needs Assessment
Soft Skills
Interpersonal SkillsOrganizational Skills
Tools & Technologies
Microsoft OfficeEmail
Certifications & Qualifications
Active Nursing LicenseLCSWLMSWLAPSW
Industry Keywords
Community Living GoalsStakeholder ManagementHealth Support ServicesIndependent Living NeedsDriver Safety Program
About the role
Key responsibilities & impact- Ensure members’ safety at home or in community settings
- Travel to members’ homes for visits
- Manage demands and requests from internal and external stakeholders
- Partner with members and families to identify supports and direct services supporting health, employment, and independent or community living goals
- Collaborate with clinical and social support colleagues to address physical, behavioral health, and long-term service needs
- Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
- Apply criteria to authorize appropriate home and community-based services
- Confirm authorized services are being provided and members’ needs are being met
- Cover members in Maury, Lawrence, Giles, and Lewis County areas
Requirements
What you’ll need- 3 years of experience in a clinical setting
- 2 years of clinical experience required
- Registered nurse with an active license in Tennessee, or an active license in the applicant’s state of residence if participating in the Nurse Licensure Compact Act; or Master’s in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW)
- Exceptional customer service skills
- Must live within Maury County, Tennessee
- Available for an 8:00am–5:00pm EST schedule
- Valid driver’s license
- TB Skin Test for coordinators working in the field
- Basic Microsoft Office and email skills
- Effective time management skills
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Digital literacy assessment required
- Various immunizations and/or associated medical tests may be required
- Employees driving a company, personal, or rental vehicle routinely must participate in the BCBST Driver Safety Program, maintain a valid driver’s license and compliant auto insurance, and maintain an acceptable motor vehicle record
Benefits
Comp & perks- Full-time employment
- Option, upon management approval, to work a compressed work week after 1 year
- No on-call schedule
- Various immunizations and/or associated medical tests may be provided/required as applicable to the position