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Care Coordinator
BlueCross BlueShield of Tennessee. Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting comprehensive assessments of members' needs and coordinating appropriate health and community services. Proficient in managing stakeholder requests while ensuring compliance with regulatory requirements and maintaining effective communication.
Highest-signal resume keywords
Registered Nurse LicenseMaster of Social Work LicenseClinical ExperienceEffective Communication SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Assessment SkillsHome- and Community-Based Services AuthorizationDigital LiteracyMicrosoft Office ProficiencyTB Skin Test Administration
Soft Skills
Interpersonal SkillsOrganizational Skills
Tools & Technologies
Email
Certifications & Qualifications
Active RN License in TennesseeActive LCSW, LMSW, or LAPSW License
Industry Keywords
Clinical SettingBehavioral HealthIndependent LivingCommunity LivingStakeholder Management
About the role
Key responsibilities & impact- Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals
- Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs
- Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
- Apply criteria to authorize appropriate home- and community-based services
- Confirm authorized services are delivered and members’ needs are met
- Travel to members’ homes for visits
- Manage requests and demands from internal and external stakeholders
Requirements
What you’ll need- 3 years of experience in a clinical setting
- Registered nurse with an active license in Tennessee, or an active license in the employee’s state of residence if participating in the Nurse Licensure Compact Act; or Master of Social Work with an active unrestricted LCSW, LMSW, or LAPSW license
- Must live within Sumner or Robertson County, Tennessee
- Available for an 8:00am–5:00pm EST schedule with no on-call requirement
- Valid driver's license
- TB Skin Test for coordinators working in the field
- Various immunizations and/or associated medical tests may be required
- Digital literacy assessment required
- Minimum 2 years of clinical experience required
- Basic Microsoft Office and email skills
- Effective time management skills
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Compliance with applicable auto insurance requirements and acceptable motor vehicle record if routinely driving a personal or rental vehicle for company business
Benefits
Comp & perks- Full-time employment
- Option to work a compressed work week after 1 year, subject to management approval